my belief,the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Health Maintenance Organization Scorecard on the second next page of the Self-Assessment.
Your completed Health Maintenance Organization Scorecard will give you a clear presentation of which Health Maintenance Organization areas need attention.
Health Maintenance Organization
Scorecard Example
Example of how the finalized Scorecard can look like:
Health Maintenance Organization
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Health Maintenance Organization
Scorecard Example13
Health Maintenance Organization
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:76
CRITERION #6: CONTROL:92
CRITERION #7: SUSTAIN:104
Health Maintenance Organization and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Health Maintenance Organization130
1.1 Project Charter: Health Maintenance Organization132
1.2 Stakeholder Register: Health Maintenance Organization134
1.3 Stakeholder Analysis Matrix: Health Maintenance Organization135
2.0 Planning Process Group: Health Maintenance Organization137
2.1 Project Management Plan: Health Maintenance Organization139
2.2 Scope Management Plan: Health Maintenance Organization141
2.3 Requirements Management Plan: Health Maintenance Organization143
2.4 Requirements Documentation: Health Maintenance Organization145
2.5 Requirements Traceability Matrix: Health Maintenance Organization147
2.6 Project Scope Statement: Health Maintenance Organization149
2.7 Assumption and Constraint Log: Health Maintenance Organization151
2.8 Work Breakdown Structure: Health Maintenance Organization153
2.9 WBS Dictionary: Health Maintenance Organization155
2.10 Schedule Management Plan: Health Maintenance Organization158
2.11 Activity List: Health Maintenance Organization160
2.12 Activity Attributes: Health Maintenance Organization162
2.13 Milestone List: Health Maintenance Organization164
2.14 Network Diagram: Health Maintenance Organization166
2.15 Activity Resource Requirements: Health Maintenance Organization168
2.16 Resource Breakdown Structure: Health Maintenance Organization169
2.17 Activity Duration Estimates: Health Maintenance Organization171
2.18 Duration Estimating Worksheet: Health Maintenance Organization173
2.19 Project Schedule: Health Maintenance Organization175
2.20 Cost Management Plan: Health Maintenance Organization177
2.21 Activity Cost Estimates: Health Maintenance Organization179
2.22 Cost Estimating Worksheet: Health Maintenance Organization181
2.23 Cost Baseline: Health Maintenance Organization183
2.24 Quality Management Plan: Health Maintenance Organization185
2.25 Quality Metrics: Health Maintenance Organization187
2.26 Process Improvement Plan: Health Maintenance Organization189
2.27 Responsibility Assignment Matrix: Health Maintenance Organization191
2.28 Roles and Responsibilities: Health Maintenance Organization193
2.29 Human Resource Management Plan: Health Maintenance Organization195
2.30 Communications Management Plan: Health Maintenance Organization197
2.31 Risk Management Plan: Health Maintenance Organization199
2.32 Risk Register: Health Maintenance Organization201
2.33 Probability and Impact Assessment: Health Maintenance Organization203
2.34 Probability and Impact Matrix:
