he detected in her blue gaze stated quite clearly that she still didn’t believe him. What he couldn’t figure out was why it mattered to him that she trust him. If their collective sigh of relief was any indication, the rest of the occupants in the room did. What made her opinion of him so damned important?
Deciding not to dwell on the mystery of why her doubts bothered him, Caleb turned his attention back to outlining his plans for the company. “I’ve reviewed the quarterly reports for the last fiscal year and although growth is slow, it has been steady.” He grinned. “And as my grandpa Walker always said, ‘If it ain’t broke, don’t fix it.’ That’s why I won’t be making changes in the daily operations of the company.” At least not until I can take a few business courses and figure out what the hell I’m doing.
“I like the way your grandpa thinks,” Malcolm Fuller said, nodding.
Caleb chuckled. “I’m glad that meets with your approval, Malcolm.” He’d met the older man the day be-fore and they’d instantly hit it off. Malcolm reminded Caleb of Henry Walker, his late grandpa—filled with country wisdom and more than willing to speak his mind.
When Caleb noticed several raised eyebrows and the exchange of curious glances between the other department heads seated at the big oval conference table, he frowned. Apparently all of the employees at Skerritt and Crowe were as unaccustomed to the laid-back, informal approach to management as A. J. Merrick was.
Taking a deep breath, he figured there was no time like the present to shake things up and see how receptive the management team was to the changes he did have planned. “Although I don’t intend to adjust the operating procedures, I do plan to make a few improvements to the work atmosphere around here.”
“What did you have in mind, Mr. Walker?” Ed Bentley asked, looking more than a little nervous.
“The first thing we’re going to do is drop the formalities.” Caleb gave them all a smile he hoped would put their minds at ease. “Don’t you think it’s pretty silly to work with someone eight hours a day, day in and day out and not use their given name?” Before they could react, he went on. “We’ll naturally continue to give our clients the respect they deserve and address them in a formal manner. But I want you all to feel free to be on a first-name basis with me, as well as each other.”
The men and women at the table began to smile. Everyone, except A.J. Her clasped hands resting on the table in front of her had tightened into a white-knuckled knot, indicating that she strongly disagreed with his decision.
Why would she object to doing away with an outdated tradition? Hadn’t she learned in college that a more relaxed environment encouraged teamwork and raised productivity? Hell, he’d found that little tidbit of information on the Internet, so it couldn’t be that big a secret.
“You want us to call you Caleb?” Maria Santos asked hesitantly.
Grinning, he turned his attention to the director of the payroll department. “That’s my name, Maria.”
“What other changes do you have planned… Caleb?” one of the other men asked.
“Effective immediately, there’s an open-door policy between upper management and the workers on the floor.” He paused to let them digest his statement. “I want every employee we have, no matter what their position, to feel comfortable with bringing problems and complaints to our attention, as well as sharing ways to improve morale and bring in new clients.”
“You’ve got a lot of good ideas,” Joel McIntyre, the head of the billing department, said, nodding his approval. “Is there anything else?”
“As a matter of fact there is, Joel.” Caleb smiled. He was sure the last couple of changes he was about to announce would be welcomed by everyone, including A. J. Merrick. “Since most of our business is conducted over the phone and through the Internet, I don’t see any reason why we can’t relax the dress code around here. I’ll still expect you to dress accordingly when you meet with one of our clients, but from now on you’re all free to wear whatever you like.” He chuckled. “That is, as long as it’s decent and doesn’t look like something you’d put on to clean out the barn.”
He laughed out loud when several of the men immediately reached up to remove their ties and unfasten the top button of their shirts. “I guess this means everyone is in favor of doing away with the dress code.”
When he glanced at A.J. his smile faded. Well, almost everyone.
“Is that all?” she asked tightly. She stared straight at him and it was as clear as a cloudless sky that she wasn’t happy.
None of the other department heads seemed to notice that the operations manager was even in the same room with them, let alone less than enthusiastic about his ideas. But Caleb had been aware of her presence from the moment she’d sat down in the chair at the far end of the conference table. He’d hoped that once she heard what he had planned she’d find his ideas to be innovative or at least be open to giving them a chance.
Unfortunately, she looked even more unhappy than she had yesterday afternoon when he’d walked into her office and announced who he was. But more troubling than her lack of enthusiasm was his reaction to her reluctance. He had an almost uncontrollable urge to walk over to her, take her in his arms and reassure her that the changes he planned to make would be of benefit to everyone.
He shook his head, as much to dispel his disturbing thoughts as to let her know he had more plans in the works. “I have one more announcement before I let you all get back to work.” Tearing his gaze from A.J., he forced his attention to the others seated around the table. “On Monday, there will be a seminar for all managers to learn team-building techniques. Then, once a month, the firm will pick up the tab for you and all of the people in your department to take a Friday off and put what you’ve learned into action.”
“This is where we go on picnics, play golf and things like that to build communication skills and encourage interaction with our coworkers, isn’t it?” Joel asked, sounding excited by the possibilities.
“That’s the plan,” Caleb said, nodding. At least others could see his objective, even if A.J. couldn’t. “There’s no reason we can’t have fun while we develop a tight, efficient team.” Smiling, he pushed his chair back and rose to his feet. He’d given them enough to digest for one day. In the next week or so, he’d shake things up a little more. “Now, what do you say we all get back to work and make some money.”
As the meeting broke up and her coworkers surrounded Caleb to express their enthusiasm for the changes he’d be making, A.J. escaped to the sanctuary of her office. Closing the door behind her, she leaned up against it as she struggled to breathe. She felt as if she were about to suffocate on the myriad of emotions racing through her. In less than an hour, Caleb Walker had single-handedly destroyed every reason she had for working at Skerritt and Crowe. And he didn’t even realize it.
He thought he was doing everyone a favor by improving the quality of their work atmosphere. And she had to admit that what he planned would probably motivate the employees and breathe new life into the firm.
But she’d purposely chosen to accept the position with Skerritt and Crowe, instead of at a more modern financial group, because of the formalities and oldfash-ioned approach to management. It enabled her to focus all of her attention on her job and kept the people she worked with at a safe distance.
Pushing away from the door, she walked around her desk and sank into the high-backed leather chair. Although she wasn’t antisocial
