Who Needs Mr Willoughby?. Katie Oliver
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Which was why, Marianne decided as she turned onto the road that led to Endwhistle, she owed it to herself – and to Matthew sodding Brandon – to be the best damned receptionist the Endwhistle Small Animal Veterinary Clinic had ever seen.
And she would be, she vowed – no matter how difficult Dr Brandon might make it.
“Good morning, Miss Holland.”
Lynn smiled at Marianne as she opened the door promptly at eight o’clock – the clinic was still closed to the public – and ushered the girl inside.
“Good morning. I’m a tiny bit nervous,” Marianna admitted. “First day jitters.”
“Oh, you’ll be fine,” the receptionist assured her. “I’m so glad you could come in a few days early,” she went on as she took the girl’s handbag and stashed it in the top drawer of a filing cabinet. “My sister Mary’s due to have her baby at any time. It’s her first.”
“That’s great! Will you get back in time for the birth, do you think?” Marianne asked.
“I hope so. I’d like to be with her. She had a few contractions yesterday but they turned out to be Braxton Hicks.”
Having no idea who – or what – ‘Braxton Hicks’ was, Marianne said nothing.
“The phones are busy at times, but mostly you’ll fill out and file paperwork, and schedule appointments.”
Lynn showed Marianne where the kitchenette and soda machine was and pointed out the ladies’ loo. “The surgery’s in through here,” she added as she pushed the door open. “Which you’ve seen already, very briefly.”
Marianne’s gaze wandered over the examining tables and wire animal hutches and the small, glassed-in surgical centre. Everything was shiny and new and spotless.
She bent down in front of one of the hutches to admire a guinea pig. “It’s all so…clean,” she marvelled.
Lynn smiled. “Dr Brandon runs a tight ship. And the clinic is fairly new. He usually arrives at nine, except Wednesdays, when the surgery has extended hours. During the week we’re open from nine to four, and from nine till noon on Saturdays. A 24-hour answering service covers emergency calls on nights and weekends.”
“I see. And does Dr Brandon have a pager?” Marianne asked.
“He does. He’s often called out in the middle of the night, especially during lambing. We’ve an assistant vet two days a week who also helps out with the emergency calls. Even so, there’s more work lately than the two of them can manage. Which is why,” Lynn added as she led her back out of the surgery, “he’s looking to hire another assistant.”
A short time later, after a cup of coffee in a Styrofoam cup and a quick run-through on the phone switchboard, Marianne took a seat behind the reception desk beside Lynn.
“You can watch me for a bit,” Lynn told her. “Get the hang of things. When you feel ready, I’ll let you answer a few calls and schedule some appointments.”
The bell over the main door jingled, and Matthew Brandon came in.
“Good morning, ladies.” His glance went to Marianne. “Is Lynn showing you the ropes, Miss Holland?”
She nodded. “She is. I know where to find the kitchen, the soda machine, and the loo. My work here is done.”
“So it is,” he agreed dryly. “We none of us could function without that swill we call coffee around here. Any messages, Lynn?”
The receptionist turned and picked up several pink ‘While You Were Out’ message slips and handed them over. “Just the usual inquiries, Dr Brandon. Oh – and Mrs Dawson wants to know how often to dose Bingo with his antibiotic.”
“Right. I’ll give her a call now. Thanks.” He thrust the messages in the breast pocket of his white lab coat and made his way to the kitchenette. “Anyone else for a coffee before I disappear into the surgery?”
Marianne lifted her cup. “Thanks, but I’ve already got my swill.”
“A woman after my own heart.” He gave her a half smile then turned and strode, whistling, towards the kitchen.
“He seems nice,” Marianne said in a low, surprised voice. “Not grumpy or rude at all.”
“Oh, believe me, he has his moments,” Lynn said, and smiled. “But he’s a good man for all that. He has a real way with the animals…and the locals all love him.” Her smile faded. “He was engaged not so long ago, but it didn’t work out.”
Marianne filed that fact away to take out and ponder later. “What happened?”
“Well, I don’t know, precisely; but I suspect it had to do with the fact that he has little time for a fiancée. Between the clinic and Greensprings he’s got his hands full.”
“Greensprings?”
“His farm. I’m sure you’ve seen it; it’s the stone farmhouse just across the way from the clinic.”
“Oh. I didn’t know the farm belonged to him.”
“Yes, he inherited it from his grandmother. He raises chickens and sheep – for the fleece, not the meat – and sells the eggs at the farmers’ market on Sundays…if he’s not out on an emergency call, that is.”
“Goodness. He is busy,” Marianne said.
Lynn handed her a pad and paper. “He is indeed.” She lowered her voice. “He’ll inherit Delaford too, when his father passes away.”
Marianne’s eyes widened. “Delaford? But – isn’t that the big place on the hill, near Barton Park?”
She’d glimpsed the great stone mansion from her bedroom window at Lady Violet’s and often wondered who lived there.
Lynn nodded. “Matthew wants no part of it,” she confided.
“Why ever not?”
“He and his father don’t see eye to eye, you might say – on a lot of things. Right,” she added briskly, “that’s enough of my gossip. Now I want you to write down what I’m about to tell you and commit it to memory. Don’t ever put Mr Jenkins through to Dr Brandon; he calls at least once a day and he talks nonstop.”
“Why does he do that?”
Lynn shrugged. “He’s lonely, I expect. His wife died last year and he’s all alone out on the farm. I think the sound of Dr Brandon’s voice reassures him, somehow.”
“Oh.”
“And never, ever schedule Fifi the poodle and Billy the cocker spaniel to come in at the same time. They despise each other and they very nearly tore the waiting room up