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MEETINGS SECRETS
Martin Manser
William Collins
An imprint of HarperCollinsPublishers
1 London Bridge Street
London SE1 9GF
This eBook first published in Great Britain by William Collins in 2020
First published in Great Britain in 2020 by HarperCollinsPublishers
Published in Canada by HarperCollinsCanada. www.harpercollins.ca
Published in Australia by HarperCollinsAustralia. www.harpercollins.au
Published in India by HarperCollinsPublishersIndia. www.harpercollins.co.in
Copyright © HarperCollinsPublishers 2020
Martin Manser asserts the moral right to be identified as the author of this work.
A catalogue record for this book is available from the British Library.
All rights reserved under International and Pan-American Copyright Conventions. By payment of the required fees, you have been granted the non-exclusive, non-transferable right to access and read the text of this e-book on-screen. No part of this text may be reproduced, transmitted, down-loaded, decompiled, reverse engineered, or stored in or introduced into any information storage and retrieval system, in any form or by any means, whether electronic or mechanical, now known or hereinafter invented, without the express written permission of HarperCollins.
Source ISBN: 9780008389895
Ebook Edition © January 2020 ISBN: 9780008133825
Version: 2019-11-18
Contents
Copyright
Introduction
1 Why have meetings?
1.1 Know your purpose
1.2 What can go wrong in meetings?
1.3 Calculate the cost of meetings
1.4 Who makes decisions in meetings?
1.5 Know the different roles
2 Prepare well for meetings
2.1 Make the practical arrangements
2.2 Invite the relevant people
2.3 Plan an agenda
2.4 Prepare for a meeting
2.5 Prepare for negotiations
2.6 On the day of the meeting
3 Chairing a meeting
3.1 Before the meeting
3.2 Guide the meeting skilfully
3.3 Get out of a rut
3.4 Come to a decision firmly
3.5 Have SMART action points
3.6 Manage change well
3.7 Develop your skills as chair
4 Taking minutes
4.1 Before the meeting
4.2 During the meeting
4.3 After the meeting
4.4 Write up the minutes
4.5 Develop your skills as minute-taker
5 Giving a presentation
5.1 Know the aims of your presentation
5.2 Think and plan creatively
5.3 Work on your words
5.4 Plan your beginning, middle and end
5.5 Use PowerPoint wisely
5.6 Present tables and charts skilfully
5.7 Manage your nerves
5.8 Be aware of your body language
5.9 Control your voice
5.10 Deal with questions
6 Taking part in a meeting
6.1 Participate actively
6.2 Remember names
6.3 Think creatively
6.4 Listen well
6.5 Speak persuasively
6.6 Discuss positively
6.7 Conduct your negotiations
6.8 Finalize your negotiations
6.9 A phone call is a meeting
6.10 Video conferencing
6.11 Revive your meeting
7 After the meeting
7.1 Communicate decisions well
