style="font-size:15px;"> ‘Let me go downstairs for my mug and I’ll be up to explain.’ He strode towards the stairs and disappeared. I returned to the boxes and wondered if he’d tried to get on the Tube using his Tesco Clubcard again.
He thumped back up the wooden stairs not long afterwards and put his coffee on the counter with a sigh.
‘What?’ I asked, frowning. ‘What’s up?’
‘Rent hike.’
‘Another one?’
Norris nodded and wiped his fingers across his forehead. There’d been a rent rise last year but we’d expected that. Uncle Dale had had a long lease on generous terms and it had been up for renewal. Also, Chelsea had changed since he died. What was always a wealthy area of the city had become even more saturated with money: oligarchs from the East, American banking dollars from the West, along with the odd African despot who wanted his children to go to British boarding school. This meant the shops changed. Gone were the boutiques and coffee shops. In came curious replacements selling £150 gym leggings and cellulite cures made from gold leaf – shops for oligarchs’ wives. But although Norris had grumbled about the new lease for several weeks, he’d said it was fine and I’d believed him. It remained business as usual.
But this was different. Norris was panicked.
‘Is it manageable?’
‘I don’t know. It’s a lot,’ he replied, his voice uneven. ‘I’m going to ring the accountant later to discuss it but I wanted to let you know now. Just in case… Well, we’ll see. I’ll let you know.’ Then, as if he couldn’t bear to discuss it any longer, he changed topic. ‘Any post this morning?’
‘Not really. A few orders overnight but I’ll deal with those.’
‘All right, I’m going back downstairs. Shout if you need me.’
‘OK,’ I said, before looking around the shop, trying to imagine it as luxury flats with underfloor heating, marble floors and those hi-tech loos with nozzles that wash and dry your bottom. It was an absurd idea. It couldn’t happen. Not on my watch.
When I got home that night, I found Hugo and Mia bickering at the kitchen table. He’d moved in about six months before, a temporary measure while they did up a house in Herne Hill (‘the new Brixton’, Hugo pompously told anyone who asked).
I had mixed feelings about their house being finished. On the one hand, this meant Mia would move out and, for the first time in a decade, she, Ruby and I would be separated. And although my sisters were closer to one another than they were to me, Mia’s departure would mean change and I’d miss her. On the other hand, it would also mean that Hugo stopped creeping upstairs to my bathroom to do a poo when I wasn’t there. He denied this but I knew he was lying; he left traces on the porcelain and I’d once found a copy of Golfing Monthly lying on the floor.
That evening, they were squabbling over their wedding list and Hugo, his shirtsleeves rolled up to his elbows, was stabbing at the list with one of his weird fingers.
‘Hi, guys,’ I said, making my way to the fridge.
‘I’m sorry you don’t like him,’ went on Hugo, in a high-pitched voice, ‘but he’s my boss and it’s imperative that he’s invited. I’m sure he didn’t mean to graze your bottom. It was probably an accident.’
Mia sighed and leant back from the table. ‘Well he did and we’ve already got half your office. Anyone else you need? The receptionist? The window cleaner? Someone from your IT department?’
‘Actually, Kevin has always been very helpful with my computer.’
I opened the fridge and stared into it as I wondered, for the ninety billionth time, why Mia had said yes to him. Was a house in Herne Hill with an island in the kitchen, underfloor heating in the bathrooms and Farrow & Ball-coloured walls worth it?
She sighed again behind me. ‘Fine. Your boss can come. But that means we still need to lose…’ she went quiet for a few seconds, tapping her pen down the list, ‘about twenty people.’
I closed the fridge. It would have to be eggs on toast. I didn’t have the energy for anything complicated. After Norris’s announcement that morning, he’d stayed downstairs for most of the afternoon, leaving Eugene and me on the shop floor.
I’d leant on the counter, writing a list of ways I could try and help. A petition was my first thought. People always seemed to be launching petitions online. Sign this petition if you think our prime minister should be in prison! Sign this petition to make sugar illegal! Sign this petition to make the earthworm a protected species! I could set up a Facebook page for the shop and launch the petition on there, with a hard copy of it by the till for our less computer-friendly customers. I liked the idea of a cause, imagining myself as a modern-day Emmeline Pankhurst. Perhaps I could wear a sash? Or that might be taking it too far. But a petition, anyway. That was the first thing to organize.
The shop needed an Instagram account, too. Norris still refused to have a mobile phone and insisted that Frisbee could do without social media. I’d long protested, saying that it wasn’t the 1990s, but it had fallen on Norris’s deaf, hairy ears. So, a petition and an Instagram account. Plus, a new website. That was a start.
‘How was your day, Flo?’ asked Mia.
‘Fine. I’m making scrambled eggs. Anyone want some?’
‘No thanks. Wed-shred starts now.’
‘Eggs do terrible things to my stomach,’ added Hugo, but luckily none of us could dwell on this because Mia’s phone rang.
‘Hi, Mum,’ she said, picking it up.
I cracked two eggs into a mug and reached for a fork.
‘Yep, yep, no, I know, yep, we’re doing it now, yep, no, yep…’ she went on while I whisked.
‘Yep, she’s here, hang on,’ said Mia, holding her phone in the air without standing up so I had to cross the kitchen.
I put the mobile to my ear with a sense of dread. ‘Hi, Patricia.’
My stepmother went straight in. ‘I’ve spoken to this woman’s office and she can see you on Tuesday afternoon at five.’
‘Which woman?’
‘The love coach. She’s called Gwendolyn Glossop. Does five on Tuesday work for you?’
‘The shop doesn’t close until six, so—’
‘Florence, darling, you’re selling books, not giving blood transfusions. I’m sure they can spare you for an hour. I’ve told your father and—’
‘All right all right all right. I’ll be there.’
‘Right, have you got a pen? Here’s her address, it’s—’
‘Hang on,’ I said, hunting for a pen on the sideboard. No pens. Why were there never any pens?
‘Floor
