Luxury Brand Management in Digital and Sustainable Times. Michel Chevalier

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characterized by lavish expenditures, the search for expensive amenities or refined and superfluous goods, often motivated by a taste and desire for the ostentatious and fatuous.

      2 Luxury (as an adjective). Of very high quality, sophisticated and expensive. Article, object, luxury product, grand luxury, semi-luxury, luxury style, luxury animal.

      3 Refers to a thing, a behavior valuable because of the enjoyment it provides. “The toothbrush still plays me tricks and also the tube of toothpaste that always breaks from the bottom. One must sacrifice these small luxuries to the great luxury of time” (Paul Morand).5

      4 Qualify a thing, a behavior valuable because of its rarity and sometimes by the fact that it is devoid of utilitarian function. “The emerging forms of society today are not making the existence of intellectual luxury one of their essential conditions. Probably, the unnecessary cannot nor should interest them” (Paul Valéry).6

      The adventures of the word reflect those of the concept. It shows that luxury emerged first as a licit experience—a practice of distinction—and then, when everyone wanted to distinguish himself from everyone, as a common experience. From the etymology of excess or botanical deviation, the meaning extends into excessive or unnecessary, redundant, expensive objects. The previous senses are still present, but they evolve to include scarcity. Soon the meaning attached to the valuable, rare, and expensive object will apply to the lifestyles of their owners and mean wealth, ostentation, and, therefore, power.

      With the emergence of the postmodern brand—that is, the appearance of brands communicating in the registry of luxury by offering imaginary worlds associated with luxurious lifestyles, without necessarily offering expensive and certainly not rare objects—new meanings emerge and are superimposed on the previous ones.

      The aesthetic treatment of objects, design, and creativity become more relevant. At the social level, luxury gathers additional values of seduction and elitism, not foreign to the values of power and prestige. Hedonism becomes the latest addition to the valences of luxury, a characteristic of our times of postmodern consumerism.

       The Advent of Intermediate Luxury

      The global luxury chessboard is therefore distributed on two levels, if not more: on the one hand, “true luxury”—which few people can afford—increases its hold on the market. The growth of the number of wealthy or well-to-do consumers (especially in the BRIC countries) combined with a bigger supply—investments in the luxury industries that have been yielding higher returns on investment than ordinary brands—have led to a strong visibility of luxurious lifestyles. The press and the media in general contribute actively by exposing the life of the rich and famous.

      On the other hand, intermediate luxury brands, in applying their logic of volume of production and communication, ensure the democratization of luxury. They multiply the opportunities for consumers of the middle classes, to be in contact with the possible imaginary worlds they offer. What is more naturally human than to aspire to signs of social recognition, success, comfort, and prestige? This democratization is rampant. Nervesa, the Italian brand of men's ready-to-wear, does not hesitate to promote “low-cost prestige.” The American brand Terner Jewelry promotes its products in airport shops with broad signs showing “Luxury at €12.”

      Brands are the main factor of the recent transformations of the concept of luxury. The essayist Dana Thomas traces this drift from the notions of exclusivity, quality, and tradition to those of accessibility and aesthetics in the 1960s, with the advent of a generation of young consumers anxious to break social barriers.7 It is nevertheless in the 1990s that the modern connotations of the term luxury expand, as postmodern brands flourish with their multiple representations and proposals of possible worlds.

      We see in any case that the concept can boast a rich history as well as a present that has never been more diverse or abundant. But if we have seen how luxury has evolved, it remains, in essence, difficult to identify. Its definitions are essentially subjective: they reflect the professional, social, and cultural trajectories of their users. Depending on whether one is an economist, brand manager, philosopher, sociologist, psychologist, or consumer, the dimensions that someone will retain will be obviously different.

      However, this proliferation of representations is not devoid of meaning. There is logic to this wealth of definitions that can teach us about the overall economy and the meanings of luxury.

      Beyond the tangible aspects of luxury products or services, we need to consider the phenomenon as a whole in terms of production, marketing, and communication. Luxury is a discourse, the assertion of a certain lifestyle. We can therefore distinguish between emission and perception of this discourse.

      With this reading, the diversity of the current definitions and analyses of luxury can be divided into two broad categories: those relating to the supply of products or services and those related to the psychological and social implications of these products or services—in other words, consumers' perceptions.

An illustration of the Analytical Scheme of the Definitions of Luxury.

       Perceptual Approaches

      Sociologists and psychologists are naturally interested in the resonance of luxury in the population—and are, therefore, on the side of the mechanisms of perception.

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