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Real described the Walt Disney Company as the “Disney universe.”1 He argued that the term was appropriate because: (1) the Disney organization used it; (2) it signified the “universality” of Disney’s products; and (3) the Disney message created “an identifiable universe of semantic meaning.” Following Real’s lead in the previous edition of Understanding Disney, the concept of the Disney universe was defined as “the company, its parks, products, and policies, the individuals who manage and work for the company, as well as Disney characters and images, and the meanings they have for audiences.”

      But, as noted above, the Disney company has expanded dramatically since 2000, becoming one of the largest and most dominant media and entertainment corporations in the world. The company has added several key companies and franchises that also have become known as universes – Pixar, Marvel, Lucasfilm, and 21st Century Fox. These are now owned by the Disney corporation, which has become greater than just one universe. We can now refer to something called the “Disney Multiverse.”

      The definition of “multiverse” refers to many universes or, more specifically, “a hypothetical collection of potentially diverse observable universes.” Though scientists are not all convinced of the actual existence of multiverses, it is a concept that is often used as a metaphor.

      In this discussion, the Disney Multiverse refers to the totality of Disney, not merely its various narrative universes. It includes all of the previously mentioned components of the Disney corporation – its corporate management, directors, shareholders, and employees; its corporate ethos, policies, and strategies; its divisions, products, services, and properties; its content, values, and meanings; and its audiences, consumers, and fans; as well as the other universes that it owns (Pixar, Marvel, Lucasfilm, and 21st Century Fox) (see Figure 1.2). Not only are we interested in how these universes are different – with their own products, characters, narratives, etc. – but also important are the ways in which they are controlled by the Disney corporation and influenced by its policies and strategies, as well as how these universes may connect/interact as part of the Disney Multiverse. More details about these components and their relationships will be explored in this volume as we seek to understand this immense, multifaceted, and significant entity.

      Figure 1.2: The Disney Multiverse

      Studying Disney can be challenging in many ways. When it is introduced as a topic for discussion, Disney is most often accepted with unqualified approval, and even reverence, by the American public, as well as by many international audience members. Many feel that the Disney company is somehow unique and different from other corporations, and its products are seen as innocent and pleasurable. There is a general sense that its products are only entertainment, as Walt Disney constantly reminded everyone. It is as though the company and its leaders can do no wrong – after all, they’re making so many people so happy. And they do it so well – how can one not be awed by their success?

      There is also some hesitancy to discuss Disney as a business, despite the overwhelming emphasis on stockholder value and corporate goals by the company itself. In some settings, calling Walt Disney a “capitalist” would be considered risky, despite his role as head of a profit-motivated company. Furthermore, taking a critical stance towards the company that has created the happiest places on earth may be considered overly pessimistic, not to say downright un-American. After all, why should it be taken so seriously? As we’re told continuously, it’s just entertainment.

      Nevertheless, it is important to consider the Disney phenomenon seriously and to insist that it is a legitimate focal point for cultural and social analysis. It is appropriate not only to look more closely at the Disney company and its products but also to critique their role in our culture. Indeed, with the proliferation of Disney products and the diversification of corporate activities, one must insist that Disney is fair game for serious critical review.

      In some academic circles, the study of Disney in particular, and popular culture in general, has been perceived as an irrelevant, frivolous, “Mickey Mouse” occupation. Nevertheless, Disney has been the focus of study in a wide variety of disciplines, with countless books, essays, and articles on Walt Disney, his contribution to animation, the history of the Disney company, and the analysis of its products and their creators.

      In the 1930s, cultural pundits and film critics celebrated Disney as art, while members of the Frankfurt School often used Disney characters such as Mickey Mouse and Donald Duck as examples in their discussions of the culture industry. In addition to Michael Real’s study, the Disney empire attracted the attention of communications scholars in several classic studies in the 1970s, specifically Ariel Dorfman and Armand Mattelart’s How to Read Donald Duck and Herbert Schiller’s The Mind Managers.4

      However, in the 1990s, there was a boom in “Disney studies” that attracted the attention of the popular press and others, not always in a favorable way. Numerous scholars continue to direct attention to the phenomenon and have joined in “the fashionable sport of Disney bashing.” Analysis has featured rhetorical, literary, feminist, and psychoanalytic critiques, stressing social issues, such as race and gender representation. Anthropologists, architects, historians, and geographers are still seriously discussing the impact of Disney’s worlds (especially the theme parks), considering their aesthetic, cultural, and social implications.

      Despite all of the attention and analysis, there is still a need to look at the entire Disney phenomenon from a critical perspective.5 This is especially important in light of the intensification of Disney’s corporate power during the last few decades and its increasingly dominant role in the media/entertainment industry. This book will look at the wide range of perspectives that have been used – and must be used – to understand the Disney Multiverse. The company’s continued expansion and ongoing popularity calls for the deliberate integration of political economic analysis with insights drawn from cultural analysis and audience studies or reception analysis, or, in other words, analysis emphasizing the economic as well as the ideological, or production as well as consumption. In the case of Disney, this approach is expressed in the notion of manufacturing fantasy.

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