Location-Based Marketing. Gérard Cliquet

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as early as 1516 in his book Utopia, the need to divide the city into districts to accommodate each a market (Dupuis 1986). In his economic writings, Turgot (1768) posits three principles of the theory of store location:

       – the centrality of the points of sale;

       – the demographic threshold for the establishment of businesses, the existence of a sufficient market;

       – the grouping of purchases.

      On a more methodological level, von Thünen (von Thünen 1826), considered as the “father of location theories” (Ponsard 1988), then explains that “the optimal locations of agricultural activities are such that in every part of the space the land rent is maximized”. He thus founded the spatial economic analysis which he would later rely on to design his industrial location models at the beginning of the 20th Century (Weber 1909), which in turn would be used to model the expansion or spatial development of retail chains (Achabal et al. 1982). We can thus see how, in terms of the use of space in economic and managerial theories, progress has taken time.

       (source: after (Christaller 1933))

      Pioneering work in space marketing as early as the 1970s and based on time series data, long before geomarketing software appeared, showed that it was important to study market shares according to sales territories in order to understand how buyers react and to better predict these sales (Wittink 1977). It can be concluded that advertising, which is supposed to increase sales if adapted to the territories, can improve price sensitivity.

      However, a few years later, based on previous work (Ohlin 1931), it became apparent that marketing researchers were not interested in spatial or regional issues (Grether 1983). It could not be said today that much has changed. Even store location issues are no longer of much interest to researchers, probably because it is mistakenly believed that the Internet has definitively removed the tyranny of distance. However, most of the pure players, those businesses that are only present on the Internet, are starting to open brick and mortar stores that are either physical or “hard”: Amazon has acquired the Whole Foods Market network of organic stores in the United States.

      Moreover, the very rapid development of applications (apps) on smartphones may change the situation by creating on the one hand a real mobile commerce and on the other hand a new kind of spatial consumer behavior favoring mobility (or rather ubiquity), comparisons of products, services, prices, etc.

      1.2.2. Definition of spatial marketing and geomarketing

      Spatial marketing is a broader and more conceptual field than geomarketing, which remains more oriented towards mapping techniques.

      1.2.2.1. Definition of spatial marketing

      The many issues developed in this book concern not only marketing in the strict sense of the term, but also other management disciplines such as information systems management and human resources, strategy, logistics, organization at local, regional, national or international level. Spatial marketing is useful in the management of organizations insofar as it makes it possible to specify and strengthen proximity with the customer and therefore customer relations depending on where the customer is located. It authorizes the link between this geolocation and the customer’s personal data. The verb “authorize” is used intentionally, because the risk of breaking the boundaries of individual privacy is real; it is an important societal issue as is the installation of video cameras in public places for security reasons. Surveys on personal data protection (privacy) show that consumers

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