Agreement
List of Tables
1 Chapter 2Table 2.1Basic SWOT Analysis
2 Chapter 3Table 3.1SWOT Analysis ExampleTable 3.2TOWS Analysis Example
List of Illustrations
1 Chapter 2FIGURE 2.1 The basics of horizontal alignment.
2 Chapter 3FIGURE 3.1 The intersection of vertical alignment and horizontal alignment....FIGURE 3.2 Sharpening the core ideology from customer to patient.
3 Chapter 4FIGURE 4.1 Traditional structure.FIGURE 4.2 Seamwork structure: customer centric.FIGURE 4.3 Seamwork structure: non‐customer centric.
Guide
1 Cover
2 Table of Contents
Pages
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