this is a timely and important read which will help shift thinking to what’s next, what’s possible, and what choices we want to, and can, make.”
—Cathy Engelbert, retired CEO of Deloitte and Commissioner of the WNBA
“The future of work does not fit in the containers, or structures or mindsets of the past. This book not only explains why but then shows how work will change and then lays out a map to follow to ensure your company and your career will thrive. It's a book both provocative and practical.”
—Rishad Tobaccowala. Author of "Restoring the Soul of Business: Staying Human in the Age of Data" and former Chief Strategist and Growth Officer of Publicis Groupe
“Essential reading for anyone who wants to harness their own power to reinvent themselves for the future world of work. I wish I'd had WORK DISRUPTED when I was navigating my own professional reinvention, from journalism to politics to entrepreneurship. Jeff explores the importance of continuing to learn and grow through careers that will include many chapters.”
—Dorie Clark, Executive Education Faculty, Duke University’s Fuqua School of Business; author, Reinventing You: Define Your Brand, Imagine Your Future
“WORK DISRUPTED is a bracing, engaging tour through what the future has in store for work and what that means for all of us. Jeff Schwartz paints a picture of what challenges, opportunities, and surprises are ahead, and how to adaptively embrace them. This is an important book for anyone wondering how work and organizations will evolve in the coming years.”
—Amy Wrzesniewski, Professor, Michael H. Jordan Professor of Management, Yale University
“WORK DISRUPTED is a must-read playbook for the Future of Work. It gives us a clear path forward in reimagining how we work — so we can achieve better results and find a greater sense of purpose in the face of rapid change.”
—Matthew Breitfelder, Senior Partner and Global Head of Human Capital, Apollo Global Management
”In this time of significant disruption in the wake of COVID-19, digital disruption and the future of work are top of the agenda for business leaders and students. WORK DISRUPTED lays out a comprehensive, highly readable, and inspiring view of how people, technology, and teams will prepare us for the future of work, business, and life.”
—Gerald C. (Jerry) Kane, Professor of Information Systems, Boston College, Carroll School of Management, author, The Technology Fallacy
“WORK DISRUPTED resonates with the reader by seamlessly balancing facts with empathy and broad research insights with personal experiences in a single book that is of the moment, draws insights from the past, and is relevant to the future.”
—Dr. Mukti Khaire, Girish and Jaidev Reddy, Professor of Practice Cornell Tech and Cornell SC Johnson College of Business
“If you want an up-to-the-second overview of how work is changing, this is it. WORK DISRUPTED draws upon a remarkably broad range of ideas and weaves them into an engaging, compelling, and very practical view of the future of work. From insights about the role of computers and freelance work to detailed playbooks for individuals, business leaders, and communities, this book brings deep theory and riveting personal stories together into detailed guidance for how to navigate these turbulent times. It’s not just enlightening; it’s also inspiring.”
—Thomas W. Malone, Patrick J. McGovern Professor of Management at the MIT Sloan School of Management, author, Superminds
“The world of business today is increasingly collaborative, complex, and hybridized. Jeff Schwartz’s WORK DISRUPTED is a deep dive into how to future-proof our career readiness, and a perceptive analysis of next-gen work that recognizes the importance of cross-functional thinking – and doing – to thriving in new economies.”
—Erica Muhl, Dean and Professor of Arts, Technology, and the Business of Innovation, USC Iovine and Young Academy
“I absolutely loved WORK DISRUPTED. This insightful book is jammed with thoughtful ideas and useful action regarding how we will re-construct the future world of work. We have choice! This is a must-read book for all future business, education and government leaders.”
“Edgy read … thoughtful and provocative … worth the investment.”
—Annmarie Neal, Psy.D., Partner and Chief Talent Officer, H&F, Former Chief Talent Officer Cisco Systems, Author, Leading from the Edge
“WORK DISRUPTED is an indispensable roadmap for business leaders for the future — how we will work, how we will lead, and how organizations themselves must transform in the face of a rapidly changing landscape."
—Doug Ready, Senior Lecturer in Organization Effectiveness, MIT Sloan School of Management
JEFF SCHWARTZ
WITH SUZANNE RISS
ILLUSTRATED BY TOM FISHBURNE
WORK DISRUPTED
OPPORTUNITY, RESILIENCE, AND GROWTH IN THE ACCELERATED FUTURE OF WORK
Copyright © 2021 by John Wiley & Sons, Inc. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
Cartoons and Illustrations © Tom Fishburne, Marketoonist.com.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.
Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.
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