QuickBooks Online For Dummies. Elaine Marmel

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with a dedicated Customer Success Manager to handle support questions; support calls go to the front of the line instead of waiting in queue. Customer Success Managers also provide information on online training and QuickBooks products; subscribers to QBO Advanced are entitled to five free online training courses annually.

       Establish custom permissions for your users.

       Efficiently import hundreds of invoice transactions created outside of QuickBooks through a CSV file at one time.

       Enable workflows to trigger reminders for customers and internal team members.

       Utilize up to 48 custom fields.

       Implement the included online backup service, which allows you to back-up and restore your accounting data.

       Batch create transactions, including invoices, bills, checks, and expenses.

       Visualize your data in the Performance Center with customizable chart widgets.

       Take advantage of enhanced reporting capabilities called Smart Reporting, powered by Fathom.

      Users of QBO Advanced face only two real limitations: They can have up to 25 billed users and 3 unbilled accountant users. For more information on QBO Advanced, see https://quickbooks.intuit.com/accounting/advanced.

      Simple Start, Essentials, Plus, and Advanced with Payroll

      If an end user signs up for QBO Simple Start, Essentials, Plus, or Advanced on his own and creates his own company, he can create the company using the Self Service Payroll option or the Full Service Payroll option, or later, he can sign up for Payroll from within QBO. An accountant also can create the company that uses Self Service Payroll for a client. For details, see the section “Addressing Payroll Needs” later in this chapter.

      The big question: What’s it cost? The price is dependent primarily on the QBO version you choose and whether you start with a trial.

QBO Version Regular Price Sale Price
Self-Employed $15/month $7.50/month
Simple Start $25/month $12.50/month
Essentials $40/month $20/month
Plus $70/month $35/month
Advanced $150/month $75/month
The prices shown in Table 2-1 are monthly subscription prices, and, at the time we wrote this, the sale price was good for three months. In some cases, when you sign up, you’ll be offered the option to pay for an entire year. And, paying for a full year might turn out to be less expensive than paying on a monthly basis.

      

At the time we wrote this, Intuit offered Simple Start, Essentials, Plus, and Advanced users the ability to add Self Service Payroll for the sale prices of $22.50/month plus $4/employee/month, Payroll Premium for $40/month plus $8/employee/month, or Payroll Elite for $62.50/month plus $10/employee/month.

      Each month, your credit card is automatically charged for your subscription. You can opt for a free 30-day trial that includes payroll processing along with the rest of the subscription’s features. If you opt to continue QBO Payroll after the 30-day trial, your subscription fee increases. You also can use the QBO Payments app for free; it gives you the capability to process online and mobile payments at a rate of, at the time we wrote this book, 2.4 percent for swiped transactions, 2.9 percent for eInvoiced transactions, and 3.4 percent for key-entered transactions. In all cases, there’s also a 25 cent per-transaction fee, and ACH costs 1 percent with a maximum fee of $10. QuickBooks Self-Employed users can enable mobile payments and enjoy free bank transfers and accept electronic payments.

      

If you opt for a 30-day free trial, you won’t get the sale price for the subscription. If you “buy now” you’re on the hook for at least one month at the sale price. In that event, you can cancel your subscription, but Intuit no longer offers refunds for QuickBooks Online. You can of course always try to plead your case with QBO customer support.

      If you are an accounting professional, you can sign up for the Wholesale Pricing program and use QBOA for free. If you create a client’s company as part of the Wholesale Pricing program and you manage the client’s subscription, your credit card is charged automatically for each client subscription. It is your responsibility to bill the client for the QBO subscription. The bill you receive from Intuit is a single consolidated bill for all the QBO subscriptions you manage. For a little more information on the Wholesale Pricing program, see Chapter 11. But, for the complete skinny on the Wholesale Pricing program, contact Intuit. Note that accounting professionals might be able to get QBO for their clients at a reduced price.

      

If an accounting professional creates a company through QBOA, the company does not come with a 30-day free trial. Instead, at the time the accounting professional creates the company, he must provide a payment method to ensure uninterrupted service.

      QBO can handle payroll regardless of whether an end user or an accountant creates the QBO company.

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