within organizations, towards the outside world and according to hybrid internal/external formats, are reconstituting virtual communities of interests or practices that bring together users who are freeing themselves from traditional and established hierarchical logics (Henry 2019a).
Chapter 1 proposes to return to the inclusion of organizations within this conception of the “information society” by contextualizing notions related to the digital world, organizations and relations with users. We shall return more particularly to the question of the inherent temporality of digital technology, and then focus on the mediation provided by technical devices, before illustrating the transformations brought about by digital technology.
Chapter 2 explores the issue of the platform organization in order to position different notions (such as the network organization) to deal with the platformization of organizations and the particular case of the State as a platform.
Chapter 3 is devoted more specifically to the formation of the sociotechnical instruction of collective intelligence. To this end, we will study the way in which the social is instrumented by the digital, as well as the vision carried by both the sociotechnical and the operational model of the transformation of the organization linked to collective intelligence.
Finally, we will come to the notion of “organizational experience” by focusing, in Chapter 4, on the capacity of actors to transform their organization by mobilizing the concepts explored in the previous chapters.
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