Transactional to Transformational. Christer Holloman
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Table of Contents
1 Cover
5 Foreword
7 Part I: Buy Chapter 1: Lloyds Banking Group Case: Thought Machine Executive Summary Introductions Background Problem Solution Delivery Results Learnings What's Next Chapter 2: BBVA Case: Propel Ventures Executive Summary Introductions Background Problem Solution Delivery Results Learnings What's Next Chapter 3: Metro Case: RateSetter Executive Summary Introductions Background Problem Solution Delivery Results Learnings What's Next Chapter 4: J.P. Morgan Case: InstaMed Executive Summary Introductions Background Problem Solution Delivery Results Learnings What's Next
8
Part II: Build
Chapter 5: Crédit Agricole
Case: La Fabrique
Executive Summary
Introductions
Background
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 6: National Australia Bank
Case: QuickBiz
Executive Summary
Introductions
Background
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 7: Citi
Case: Spring by Citi
Executive Summary
Introductions
Background
Problem
Solution
Delivery
Results
Learnings
What's Next
Chapter 8: Bank of America
Case: Erica
Executive