target="_blank" rel="nofollow" href="#u839eb44c-b211-580a-8248-4b059111cbca">Chapter 8: Cloud Management Baselines, Performance, and SLAs This chapter explains how to determine what is considered normal cloud operations by creating and maintaining baseline measurements. Using these measurements, you can monitor your cloud fleet for deviations from the baseline and learn the steps to take when this occurs. Service level agreements and chargeback models are also explained in this chapter.
Chapter 9: Troubleshooting This chapter goes deeply into the technical aspects, identifying and correcting cloud technical issues. Troubleshooting of new and existing deployments is covered. You will learn about common problems found in the cloud that you will need to resolve. You will learn how to identify and resolve deviations from your baselines and what to do when breakdowns in the workflow occur. Be sure to pay close attention to this chapter!
Chapter 10: Troubleshooting Networking and Security Issues and Understanding Methodologies The final chapter continues investigating troubleshooting with a focus on tools and techniques. Common troubleshooting utilities found in Linux and Windows systems are presented, and you'll learn how to perform a structured troubleshooting approach.
Appendix A: Answers to Review Questions This appendix contains answers to the book's Review Questions.
Appendix B: Answers to Written Labs This appendix contains the answers to the book's Written Labs.
Interactive Online Learning Environment and Test Bank
Wiley has put together some great online tools to help you pass the Cloud+ exam. The interactive online learning environment that accompanies the Cloud+ exam certification guide provides a test bank and study tools to help you prepare for the exam. By using these tools, you can dramatically increase your chances of passing the exam on your first try.
Sample Tests Many sample tests are provided throughout this book and online, including the assessment test at the end of this Introduction and the Review Questions at the end of each chapter. In addition, there are two exclusive online practice exams with 50 questions each. Use these questions to test your knowledge of the study guide material. The online test bank runs on multiple devices.
Flashcards The online text banks include 100 flashcards specifically written to hit you hard, so don't get discouraged if you don't ace your way through them at first! They're there to ensure that you're ready for the exam. Armed with the Review Questions, Practice Exams, and Flashcards, you'll be more than prepared when exam day comes. Questions are provided in digital flashcard format (a question followed by a single correct answer). You can use the Flashcards to reinforce your learning and provide last-minute test prep before the exam.
Other Study Tools A glossary of key terms from this book and their definitions is available as a fully searchable PDF.
Go to www.wiley.com/go/sybextestprep to register and gain access to this interactive online learning environment and test bank with study tools.
How to Use This Book
If you want a solid foundation for the serious effort of preparing for the CompTIA CV0-003 Cloud+ exam, then look no further. Hundreds of hours have been spent putting together this book with the sole intention of helping you to pass the exam as well as to learn about the exciting field of cloud computing! The book has been completely updated and refreshed from the original to match the new version of the CompTIA Cloud+ exam, CV0-003.
This book is loaded with valuable information, and you will get the most out of your study time if you understand why the book is organized the way it is. In order to maximize your benefit from this book, I recommend the following study method:
1 Take the assessment test that's provided at the end of this Introduction. (The answers are at the end of the test.) It's okay if you don't know any of the answers; that's why you bought this book! Carefully read over the explanations for any questions that you get wrong and note the chapters in which the material relevant to them is covered. This information should help you plan your study strategy.
2 Study each chapter carefully, making sure that you fully understand the information and the test objectives listed at the beginning of each one. Pay extra-close attention to any chapter that includes material covered in questions that you missed.
3 Complete all written labs in each chapter, referring to the text of the chapter so that you understand the reason for each answer.
4 Answer all the Review Questions related to each chapter. Many of the questions are presented in a scenario format to emulate real-world tasks that you may encounter. (The answers to the Review Questions appear in Appendix A.) Note the questions that confuse you and study the topics they cover again until the concepts are crystal clear. Again, do not just skim these questions. Make sure that you fully comprehend the reason for each correct answer. Remember that these will not be the exact questions you will find on the exam, but they're written to help you understand the chapter material and ultimately pass the exam.
5 Each chapter also concludes with a fill-in-the-blank type of written lab that is designed to improve your memory and comprehension of key items that were presented in the chapter. These labs are great for test preparation. I suggest going over the questions until you are consistently able to answer them error free. (The answers appear in Appendix B.)
6 Try your hand at the practice questions that are exclusive to this book. The questions can be found at http://www.wiley.com/go/sybextestprep .
7 Test yourself using all of the Flashcards, which are also found at http://www.wiley.com/go/sybextestprep . These are new Flashcards to help you prepare for the CV0-003 Cloud+ exam.
To learn every bit of the material covered in this book, you'll have to apply yourself regularly and with discipline. Try to set aside the same time period every day to study and select a comfortable and quiet place to do so. I am confident that if you work hard, you'll be surprised at how quickly you learn this material.
If you follow these steps and study in addition to using the Review Questions, the Practice Exams, and the electronic Flashcards, it would actually be hard to fail the Cloud+ exam. But understand that studying for the CompTIA exams is a lot like getting in shape—if you do not exercise most days, it's not going to happen!
According to the CompTIA website, the Cloud+ exam details are as follows:
Exam code: CV0-003
Exam description: CompTIA Cloud+ covers competency in cloud models, virtualization, infrastructure, security, resource management, and business continuity.
Number of questions: Minimum of 90
Type of questions: Multiple choice and performance-based
Length of test: 90 minutes
