пример:
IT Support Team Leader
ABC International, Inc., Sacramento, CA
January 2019-Present
Managed major internet and software security for the executive department
Trained 50+ Junior IT support specialists
Managed a team of 10 Senior IT support specialists
Network and hardware troubleshooting
Eliminated security breaches by updating software versions and installing new software when necessary.
Calculated system capacity for new server installation for 300+ desktop computers
Senior IT Support Technician
XYZ Company, Los Angeles, CA
September 2015-January 2019
Promoted to Senior IT Support Technician from Junior Position 1 year from hiring date
Trained 20+ Junior IT support technicians and specialists
Preferred IT support personnel of XYZ Company’s CEO and top executives
Responded to [Type] customers experiencing connectivity issues and provided step-by-step instructions to resolve issues including rebooting hardware.
Internet and software security management
Eliminated security breaches by updating software versions and installing new software when necessary.
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