Community Information Systems A Complete Guide - 2020 Edition. Gerardus Blokdyk
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the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Community Information Systems Scorecard on the second next page of the Self-Assessment.
Your completed Community Information Systems Scorecard will give you a clear presentation of which Community Information Systems areas need attention.
Community Information Systems
Scorecard Example
Example of how the finalized Scorecard can look like:
Community Information Systems
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Community Information Systems
Scorecard Example13
Community Information Systems
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:76
CRITERION #6: CONTROL:92
CRITERION #7: SUSTAIN:105
Community Information Systems and Managing Projects, Criteria for Project Managers:131
1.0 Initiating Process Group: Community Information Systems132
1.1 Project Charter: Community Information Systems134
1.2 Stakeholder Register: Community Information Systems136
1.3 Stakeholder Analysis Matrix: Community Information Systems137
2.0 Planning Process Group: Community Information Systems139
2.1 Project Management Plan: Community Information Systems142
2.2 Scope Management Plan: Community Information Systems144
2.3 Requirements Management Plan: Community Information Systems146
2.4 Requirements Documentation: Community Information Systems149
2.5 Requirements Traceability Matrix: Community Information Systems151
2.6 Project Scope Statement: Community Information Systems153
2.7 Assumption and Constraint Log: Community Information Systems155
2.8 Work Breakdown Structure: Community Information Systems157
2.9 WBS Dictionary: Community Information Systems159
2.10 Schedule Management Plan: Community Information Systems161
2.11 Activity List: Community Information Systems163
2.12 Activity Attributes: Community Information Systems165
2.13 Milestone List: Community Information Systems167
2.14 Network Diagram: Community Information Systems169
2.15 Activity Resource Requirements: Community Information Systems171
2.16 Resource Breakdown Structure: Community Information Systems172
2.17 Activity Duration Estimates: Community Information Systems174
2.18 Duration Estimating Worksheet: Community Information Systems176
2.19 Project Schedule: Community Information Systems178
2.20 Cost Management Plan: Community Information Systems180
2.21 Activity Cost Estimates: Community Information Systems182
2.22 Cost Estimating Worksheet: Community Information Systems184
2.23 Cost Baseline: Community Information Systems186
2.24 Quality Management Plan: Community Information Systems188
2.25 Quality Metrics: Community Information Systems190
2.26 Process Improvement Plan: Community Information Systems192
2.27 Responsibility Assignment Matrix: Community Information Systems194
2.28 Roles and Responsibilities: Community Information Systems196
2.29 Human Resource Management Plan: Community Information Systems198
2.30 Communications Management Plan: Community Information Systems200
2.31 Risk Management Plan: Community Information Systems202
2.32 Risk Register: Community Information Systems204
2.33 Probability and Impact Assessment: Community Information Systems206
2.34 Probability and Impact Matrix: Community Information Systems208
2.35