to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Revenue Analytics Scorecard on the second next page of the Self-Assessment.
Your completed Revenue Analytics Scorecard will give you a clear presentation of which Revenue Analytics areas need attention.
Revenue Analytics
Scorecard Example
Example of how the finalized Scorecard can look like:
Revenue Analytics
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Revenue Analytics
Scorecard Example12
Revenue Analytics
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Revenue Analytics and Managing Projects, Criteria for Project Managers:126
1.0 Initiating Process Group: Revenue Analytics127
1.1 Project Charter: Revenue Analytics129
1.2 Stakeholder Register: Revenue Analytics131
1.3 Stakeholder Analysis Matrix: Revenue Analytics132
2.0 Planning Process Group: Revenue Analytics134
2.1 Project Management Plan: Revenue Analytics136
2.2 Scope Management Plan: Revenue Analytics138
2.3 Requirements Management Plan: Revenue Analytics140
2.4 Requirements Documentation: Revenue Analytics142
2.5 Requirements Traceability Matrix: Revenue Analytics144
2.6 Project Scope Statement: Revenue Analytics146
2.7 Assumption and Constraint Log: Revenue Analytics148
2.8 Work Breakdown Structure: Revenue Analytics150
2.9 WBS Dictionary: Revenue Analytics152
2.10 Schedule Management Plan: Revenue Analytics154
2.11 Activity List: Revenue Analytics156
2.12 Activity Attributes: Revenue Analytics158
2.13 Milestone List: Revenue Analytics160
2.14 Network Diagram: Revenue Analytics162
2.15 Activity Resource Requirements: Revenue Analytics164
2.16 Resource Breakdown Structure: Revenue Analytics165
2.17 Activity Duration Estimates: Revenue Analytics167
2.18 Duration Estimating Worksheet: Revenue Analytics169
2.19 Project Schedule: Revenue Analytics171
2.20 Cost Management Plan: Revenue Analytics173
2.21 Activity Cost Estimates: Revenue Analytics175
2.22 Cost Estimating Worksheet: Revenue Analytics177
2.23 Cost Baseline: Revenue Analytics179
2.24 Quality Management Plan: Revenue Analytics181
2.25 Quality Metrics: Revenue Analytics183
2.26 Process Improvement Plan: Revenue Analytics185
2.27 Responsibility Assignment Matrix: Revenue Analytics187
2.28 Roles and Responsibilities: Revenue Analytics189
2.29 Human Resource Management Plan: Revenue Analytics191
2.30 Communications Management Plan: Revenue Analytics193
2.31 Risk Management Plan: Revenue Analytics195
2.32 Risk Register: Revenue Analytics197
2.33 Probability and Impact Assessment: Revenue Analytics199
2.34 Probability and Impact Matrix: Revenue Analytics201
2.35 Risk Data Sheet: Revenue Analytics203
2.36 Procurement Management Plan: Revenue Analytics205
2.37 Source Selection Criteria: Revenue Analytics207
2.38 Stakeholder Management Plan: Revenue Analytics209
2.39 Change Management Plan: Revenue Analytics211
3.0 Executing Process Group: Revenue Analytics213
3.1
