a timely manner?
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75. Who else hopes to benefit from it?
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76. Would you recognize a threat from the inside?
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77. What vendors make products that address the Revenue Analytics needs?
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78. What are the expected benefits of Revenue Analytics to the stakeholder?
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79. Do you recognize Revenue Analytics achievements?
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80. Which information does the Revenue Analytics business case need to include?
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81. As a sponsor, customer or management, how important is it to meet goals, objectives?
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82. Where do you need to exercise leadership?
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83. Which issues are too important to ignore?
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84. What is the recognized need?
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85. How much are sponsors, customers, partners, stakeholders involved in Revenue Analytics? In other words, what are the risks, if Revenue Analytics does not deliver successfully?
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86. What resources or support might you need?
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87. What would happen if Revenue Analytics weren’t done?
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88. Who needs to know?
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89. Are controls defined to recognize and contain problems?
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90. Will a response program recognize when a crisis occurs and provide some level of response?
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91. To what extent does each concerned units management team recognize Revenue Analytics as an effective investment?
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92. What should be considered when identifying available resources, constraints, and deadlines?
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93. Do you have/need 24-hour access to key personnel?
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94. Are employees recognized for desired behaviors?
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95. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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96. What situation(s) led to this Revenue Analytics Self Assessment?
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97. What Revenue Analytics events should you attend?
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98. Who should resolve the Revenue Analytics issues?
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99. Can management personnel recognize the monetary benefit of Revenue Analytics?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Revenue Analytics Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How would you define Revenue Analytics leadership?
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2. What scope do you want your strategy to cover?
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3. What is a worst-case scenario for losses?
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4. What scope to assess?
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5. How do you hand over Revenue Analytics context?
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6. What are the dynamics of the communication plan?
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7. What is the scope?
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8. Have all basic functions of Revenue Analytics been defined?
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9. What information do you gather?
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10. Has your scope been defined?
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11. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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12. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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13. Is Revenue Analytics linked to key stakeholder goals and objectives?
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14. Who is gathering information?
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