there recognized Software AG problems?
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79. What does Software AG success mean to the stakeholders?
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80. How much are sponsors, customers, partners, stakeholders involved in Software AG? In other words, what are the risks, if Software AG does not deliver successfully?
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81. Which information does the Software AG business case need to include?
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82. Is the quality assurance team identified?
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83. Will a response program recognize when a crisis occurs and provide some level of response?
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84. What should be considered when identifying available resources, constraints, and deadlines?
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85. How do you identify the kinds of information that you will need?
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86. Do you recognize Software AG achievements?
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87. How many trainings, in total, are needed?
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88. Is the need for organizational change recognized?
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89. Will new equipment/products be required to facilitate Software AG delivery, for example is new software needed?
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90. What is the smallest subset of the problem you can usefully solve?
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91. Does the problem have ethical dimensions?
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92. Are controls defined to recognize and contain problems?
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93. To what extent does each concerned units management team recognize Software AG as an effective investment?
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94. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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95. How do you assess your Software AG workforce capability and capacity needs, including skills, competencies, and staffing levels?
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96. What activities does the governance board need to consider?
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97. Do you have/need 24-hour access to key personnel?
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98. What is the problem or issue?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Software AG Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is the work to date meeting requirements?
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2. What is a worst-case scenario for losses?
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3. Have the customer needs been translated into specific, measurable requirements? How?
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4. How do you gather the stories?
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5. What are the record-keeping requirements of Software AG activities?
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6. How does the Software AG manager ensure against scope creep?
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7. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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8. Is Software AG linked to key stakeholder goals and objectives?
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9. What customer feedback methods were used to solicit their input?
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10. How was the ‘as is’ process map developed, reviewed, verified and validated?
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11. How will variation in the actual durations of each activity be dealt with to ensure that the expected Software AG results are met?
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12. Is the scope of Software AG defined?
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13. Are customer(s) identified and segmented according to their different needs and requirements?
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14. How do you catch Software AG definition inconsistencies?
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15. How and when will the baselines be defined?
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16. What information do you gather?
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17. What information should you gather?
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