6.2 Databases
6.3 What has Changed
6.3.1 Search Engines
6.3.2 Databases
7.1 Search Engines
7.1.1 Querying
7.1.2 Output
7.2 Databases
7.2.1 Querying
7.2.2 Output
7.3 What’s Changed?
7.3.1 Search Engines
7.3.2 Databases
8 Data Security, Usability, Performance, Cost
8.1 Search Engines
8.2 Databases
8.3 What has Changed
8.3.1 Search Engines
9 Summary Evolutions and Convergences
9.1 SBA-Enabling Search Engine Evolutions
9.1.1 Data Model
9.1.2 Data Storage
9.1.3 Data Collection
9.1.4 Data Processing
9.1.5 Data Retrieval & Output
9.1.6 Data Security, Usability, Performance, Cost
9.2 Convergence
10.1 What is an SBA Platform?
10.2 Information Access Platforms
10.3 SBA Platforms: Market Leaders
10.4 SBA Platforms: Other Vendors
10.5 SBA Vendors: COTS Applications
11.1 When Are SBAs Used?
11.2 How Are SBAs Used?
12 Anatomy of a Search Based Application
12.1 SBAs for Structured Data
12.1.1 Data Collection
12.1.2 Data Processing
12.1.3 Data Updates
12.1.4 Data Retrieval & Analysis
12.2 SBAs for Unstructured Content
12.2.1 Data Collection
12.2.2 Data Processing
12.2.3 Data Updates
12.2.4 Data Retrieval & Analysis
12.3 SBAs for Hybrid Content
13.2 A Track & Trace Solution
13.3 Existing Drawbacks
13.4 Opting for a Search Based Application
13.5 First prototypes
13.6 Deployment
13.7 Future
14.1 Background
14.2 The Urbanizer Solution
14.3 How Urbanizer Works
14.4 What’s Next
15 Case Study: National Postal Agency
15.1 Customer Service SBA
15.1.1 Background
15.1.2 Deployment
15.2 Operational Business Intelligence (OBI) SBA
15.2.1 Background
15.2.2 Deployment
15.3 Sales Information SBA for Telemarketing
15.3.1 Background
15.3.2 Deployment
16.1 The Influence of the Deep Web
16.1.1 Surfacing Structured Data
16.1.2 Opening Access to Multimedia Content
16.2 The Influence of the Semantic Web
16.3 The Influence of the Mobile Web
16.3.1 Mission-Based IR
16.3.2 Innovation
