Search-Based Applications. Gregory Grefenstette

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Search-Based Applications - Gregory Grefenstette Synthesis Lectures on Information Concepts, Retrieval, and Services

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on creating, storing, maintaining and accessing structured data, where discrete units of information (e.g. product number, quantity available, quantity sold, date) and their relation to each other were well defined. Search engines were primarily concerned with locating a document or a bit of information within collections of unstructured textual data: short abstracts, long reports, newspaper articles, email, Web pages, etc. (classic Information Retrieval, or IR; see Chap. 3).

      Business applications were built on top of databases, which defined the universe of information available to the end user, and search engines were used for IR on the Web and in the enterprise.

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      Figure 1.2: Databases have traditionally been concerned with the world of structured data; search engines with that of unstructured data (some of these data types, like HTML pages and email messages, contain a certain level of exploitable structure, and are consequently sometimes referred to as "semi-structured").

      Such neat distinctions are now falling away as the core architectures, functionality and roles of search engines and databases have begun to evolve and converge. A new generation of non-relational databases, which shares conceptual models and structures with search engines, has emerged from the world of the Web (see Chapter 4), and a new breed of search engine has arisen which provides native functionality akin to both relational and non-relational databases (described in Chapters 3-9 and listed in Chapter 10).

      It is this new generation engine that supports Search Based Applications, which offer precise, multi-axial information access and analysis that is virtually indistinguishable at a surface level from database applications, yet are endowed with the usability and massive scalability of Web search.

       Definition: Search Based Application

      A software application that uses a search engine as the primary information access backbone, and whose main purpose is performing a domain-oriented task rather than locating a document. Examples:

      Customer service and support

      Logistical track and trace Contextual advertising

      Decision intelligence

      e-Discovery

      SBAs may be used to provide more intuitive, meaningful and scalable access to the content in a single database, hiding away the complexity of the database structure as data is extracted and re-purposed by search engine techniques. They may also be used to autonomously and intelligently gather together massive volumes of unstructured and structured data from an unlimited number of sources (internal or external) and to make this aggregate data available in real time to a wide base of users for a broad range of purposes.

      "The elements that make search powerful are not necessarily the search box, but the ability to bring together multiple types of information quickly and understandably, in real time, and at massive scale. Databases have been the underpinning for most of the current generation of enterprise applications; search technologies may well be the software backbone of the future."

      —Susan Feldman, IDC LINK, June 9, 2010

      SBAs offer businesses a rapid, low risk way to eliminate some of the peskiest and most common information systems (IS) problems: siloed data, poor application usability, shifting user requirements, systemic rigidity and limited scalability.

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      Figure 1.3: Search engine-based Sourcier makes vast volumes of structured water quality data accessible via map-based search and visualization, and ad hoc, point-and click-analysis.

      Even though SBAs allow business to clear these hurdles and bring together large volumes of real time information in an immediately actionable form—thereby improving productivity, decision making and innovation—too many in the business community are still unaware that search engines can serve as an information integration, discovery and analysis platform. This is the reason we have written this book.

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      Figure 1.4: This Akerys portal generates personalized, real-time real estate market intelligence based on unstructured online classifieds and in-house databases.

      For search specialists who are not yet familiar with SBAs, we hope to introduce them to this significant new way

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