The Managed Heart. Arlie Russell Hochschild
Чтение книги онлайн.
Читать онлайн книгу The Managed Heart - Arlie Russell Hochschild страница 12
![The Managed Heart - Arlie Russell Hochschild The Managed Heart - Arlie Russell Hochschild](/cover_pre667435.jpg)
3
MANAGING FEELING
He who always wears the mask of a friendly man must at last gain a power over friendliness of disposition, without which the expression itself of friendliness is not to be gained—and finally friendliness of disposition gains the ascendancy over him—he is benevolent.
—Nietzsche
“Sincerity” is detrimental to one’s job, until the rules of salesmanship and business become a “genuine” aspect of oneself.
—C. Wright Mills
We all do a certain amount of acting. But we may act in two ways. In the first way, we try to change how we outwardly appear. As it is for the people observed by Erving Goffman, the action is in the body language, the put-on sneer, the posed shrug, the controlled sigh. This is surface acting.1 The other way is deep acting. Here, display is a natural result of working on feeling; the actor does not try to seem happy or sad but rather expresses spontaneously, as the Russian director Constantin Stanislavski urged, a real feeling that has been self-induced. Stanislavski offers this illustration from his own experience:
At a party one evening, in the house of friends, we were doing various stunts and they decided, for a joke, to operate on me. Tables were carried in, one for operating, the other supposedly containing surgical instruments. Sheets were draped around; bandages, basins, various vessels were brought.
The “surgeons” put on white coats and I was dressed in a hospital gown. They laid me on the operating table and bandaged my eyes. What disturbed me was the extremely solicitous manner of the doctors. They treated me as if I were in a desperate condition and did everything with utmost seriousness. Suddenly the thought flashed through my mind, “What if they really should cut me open?!”
Now and then a large basin made a booming noise like the toll of a funeral bell.
“Let us begin!” someone whispered.
Someone took a firm hold on my right wrist. I felt a dull pain and then three sharp stabs. I couldn’t help trembling. Something that was harsh and smarted was rubbed on my wrist. Then it was bandaged, people rustled around handing things to the surgeon.
Finally, after a long pause, they began to speak out loud, they laughed, congratulated me. My eyes were unbandaged and on my left arm lay a new-born baby made out of my right hand, all swaddled in gauze. On the back of my hand they had painted a silly, infantile face.2
The “patient” above is not pretending to be frightened at his “operation.” He is not trying to fool others. He is really scared. Through deep acting he has managed to scare himself. Feelings do not erupt spontaneously or automatically in either deep acting or surface acting. In both cases the actor has learned to intervene—either in creating the inner shape of a feeling or in shaping the outward appearance of one.
In surface acting, the expression on my face or the posture of my body feels “put on.” It is not “part of me.” In deep acting, my conscious mental work—the effort to imagine a tall surgeon looming over me, for example—keeps the feeling that I conjure up from being part of “myself.” Thus in either method, an actor may separate what it takes to act from the idea of a central self.
But whether the separation between “me” and my face or between “me” and my feeling counts as estrangement depends on something else—the outer context. In the world of the theater, it is an honorable art to make maximum use of the resources of memory and feeling in stage performance. In private life, the same resources can be used to advantage, though to a lesser extent. But when we enter the world of profit-and-loss statements, when the psychological costs of emotional labor are not acknowledged by the company, it is then that we look at these otherwise helpful separations of “me” from my face and my feeling as potentially estranging.
SURFACE ACTING
To show through surface acting the feelings of a Hamlet or an Ophelia, the actor operates countless muscles that make up an outward gesture. The body, not the soul, is the main tool of the trade. The actor’s body evokes passion in the audience’s soul, but the actor is only acting as if he had feeling. Stanislavski, the originator of a different type of acting—called Method acting—illustrates surface acting in the course of disparaging it:
[The actor portrayed] an important general [who] accidentally found himself alone at home with nothing to do. Out of boredom he lined up all the chairs in the place so that they looked like soldiers on parade. Then he made neat piles of everything on all the tables. Next he thought of something rather spicy; after that he looked aghast over a pile of business correspondence. He signed several letters without reading them, yawned, stretched himself, and then began his silly activities all over again.
All the while [the actor] was giving the text of the soliloquy with extraordinary clarity; about the nobility of highly placed persons and the dense ignorance of everyone else. He did it in a cold, impersonal way, indicating the outer form of the scene without any attempt to put life or depth into it. In some places he rendered the text with technical crispness, in others he underscored his pose, gesture, play, or emphasized some special detail of his characterization. Meantime he was watching his public out of the corner of his eye to see whether what he was doing carried across.3
This is surface acting—the art of an eyebrow raised here, an upper lip tightened there. The actor does not really experience the world from an imperial viewpoint, but he works at seeming to. What is on the actor’s mind? Not the chairs that he has commanded to line up at attention, but the audience, which is the nearest mirror to his own surface.
Stanislavski described the limitations of surface acting as follows:
This type of art (of the Coquelin school) is less profound than beautiful. It is more immediately effective than truly powerful; [its] form is more interesting than its content. It acts more on your sense of sound and sight than on your soul. Consequently it is more likely to delight than to move you. You can receive great impressions through this art. But they will neither warm your soul nor penetrate deeply into it. Their effect is sharp but not lasting. Your astonishment rather than your faith is aroused. Only what can be accomplished through surprising theatrical beauty or picturesque pathos lies within the bounds of this art. But delicate and deep human feelings are not subject to such technique. They call for natural emotions at the very moment in which they appear before you in the flesh. They call for the direct cooperation of nature itself.4
DEEP ACTING
There are two ways of doing deep acting. One is by directly exhorting feeling, the other by making indirect use of a trained imagination.5 Only the second is true Method acting. But in either case, Stanislavski argued, the acting of passions grows out of living in them.
People sometimes talk as much about their efforts to feel (even if these efforts fail) as they do about having feelings.6 When I asked students simply to describe an event in which they experienced a deep emotion, the responses were sprinkled with such phrases as “I psyched myself up, I squashed my anger down, I tried hard not to feel disappointed, I forced myself to have a good time, I mustered up some gratitude, I put a damper on my love for her, I snapped myself out of the depression.”* In the flow of experience, there were occasional common but curious shades of will—will to evoke, will to suppress, and will to somehow allow a feeling, as in “I finally let myself feel sad about it.”7
Sometimes