Messaging Matters. William D. Parker

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       ABOUT THE AUTHOR

      William D. Parker is executive director of the Oklahoma Association of Secondary School Principals and Oklahoma Middle Level Educators Association. He is former principal of Skiatook High School, just north of Tulsa, Oklahoma. As a high school teacher, he taught language arts, creative writing, and advanced placement English. He has also taught writing in summer student academies through Oklahoma State University’s College of Osteopathic Medicine, and he has taught adult education courses through the Tulsa Technology Center.

      An Oklahoma educator since 1993, he was named Broken Arrow Public School’s South Intermediate High School Teacher of the Year in 1998. He became an assistant principal in 2004. A member of the National Association of Secondary School Principals, Will was named the 2011 Oklahoma Assistant Principal of the Year. As principal of a Title I school, his school’s innovative approaches to collaboration, remediation, and mentoring have resulted in marked improvements in student performance. He is regularly asked to speak to principal associations, school leadership conferences, and graduate classes on effective leadership practices, organizational behavior, and digital tools for enhancing school communication.

      Will hosts a weekly podcast called Principal Matters and writes a weekly blog that he shares on www.williamdparker.com, his website. He is also a contributing author on Connected Principals (http://connectedprincipals.com) and a guest blogger for the National Association of Secondary School Principals. He hosts monthly webinars free (www.ccosa.org/index.php?brunch-learn-leadership-webinars) for the members of the Cooperative Council for Oklahoma School Administration, his state’s principal association, so they can connect and share innovative ideas for growing in school leadership.

      Will earned his bachelor’s degree in English education from Oral Roberts University in Tulsa, Oklahoma, and his master’s degree in education leadership from Northeastern State University in Tahlequah, Oklahoma.

      To book William D. Parker for professional development, contact [email protected].

       INTRODUCTION

      Why Messaging Matters

      The art of communication is the language of leadership.

      —James Humes

      In a January 29, 2015, episode of Invisibilia, a National Public Radio podcast about the invisible forces that affect us without our awareness, reporters spoke about a phenomenon known as entanglement. The conversation began with a description of a physics experiment in which scientists were able to isolate atoms in separate locations, change the molecular structure, and manipulate the two separate atoms into becoming one atom, though still in separate locations (Miller & Spiegel, 2015).

      That’s right: atoms contained in boxes four feet away from one another demonstrated simultaneous responses. These atoms are not mirror images of one another, however; they are one another—separate but one. This is entanglement. Charles Q. Choi (2015), in a Live Science article titled “Quantum Record! 3,000 Atoms Entangled in Bizarre State,” explains that scientists theorize entangled atoms may stay connected even if they are a universe apart.

      Scientists are able to explain how to make this happen, but they still cannot explain why this is possible. So, why should you be fascinated with this idea of entanglement? Well, before I answer that question, let me describe another entanglement phenomenon. This may seem like common sense, but Invisibilia reporters also explain how psychologists have proven that a person’s environment influences his or her unconscious behavior—a kind of social entanglement (Miller & Spiegel, 2015).

      In one example from the podcast, an unsuspecting individual enters an elevator with groups of people who exhibit predetermined movements (like facing the wrong direction or taking their hats off at the same time). Over and over again, and with multiple test cases, the individuals follow the movements of the group. Interestingly, they are not just responding to the group’s movements (unconsciously taking the same actions as the group), but they are also simultaneously following their actions.

      For instance, an individual wearing a hat enters an elevator with a group of people wearing hats. Without any advance notice, the hatted folks reach up and remove their hats, and the unsuspecting individual follows suit—often without any hesitation and often at the very same time! What is the explanation for this phenomenon? Entanglement.

      So why is entanglement important to educators or school leaders interested in messaging? In a world of easy access to information, the way we communicate is critically important. Our words—conversations, announcements, praise, criticism, celebration, and so on—frame the message others hear about you and your school. Messaging is the mindset that defines the way you communicate. It is the platform you use for promoting what others perceive and believe about you or your school. This messaging is entangled in everything you do and say. In some ways, experiments with entanglement confirm what we’ve always known: our surroundings influence us more than we often recognize. We may connect with one another in ways more mysterious than we’ve ever imagined. In other ways, entanglement opens our eyes to incredible possibilities in how we communicate and influence others.

      Here’s a simple application. If you take the idea of entanglement to its logical conclusion, you must seriously grapple with the power of your position as a school leader and ask yourself some questions.

      ■ “What persons or ideas consistently surround me, and how do these affect who I am?”

      ■ “How do I purposely and intentionally influence my home, work, and surroundings to bring about the most positive outcomes possible?”

      ■ “How do I tailor messages within the school environment—to teachers, students, and the community—to reflect the true culture of the school?”

      As school leaders, we cannot ignore how incredibly (and sometimes mysteriously) significant a part we each play in molding the school environment. We can accomplish this molding in many ways, but I can’t think of a more powerful way than messaging. The messages teachers, staff members, students, parents, and the community receive about your school culture shape their perception of the school, your leadership, and often their general opinion about education and schooling. As a school leader, it is your responsibility to positively influence the messages the school community consistently receives. You are part of a web of entangled messages and influences; how can you meaningfully play your part?

      Entanglement has many implications. In the Invisibilia episode, scientists ask if it is possible for bits of ourselves to actually be present in the places or people with whom we are entangled—like the same atom present in two separate locations (Miller & Spiegel, 2015). Regardless of how strange or mind blowing those implications may be, one of the most powerful takeaways is simply that the people and places all around us are consciously and unconsciously entangled.

      Ask yourself if you are intentional about the messaging you send about your school—both within the walls and to the community beyond them. What part do your messages play in building and supporting a positive school culture?

      Many

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