answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Social Learning Tools Scorecard on the second next page of the Self-Assessment.
Your completed Social Learning Tools Scorecard will give you a clear presentation of which Social Learning Tools areas need attention.
Social Learning Tools
Scorecard Example
Example of how the finalized Scorecard can look like:
Social Learning Tools
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Social Learning Tools
Scorecard Example12
Social Learning Tools
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:101
Social Learning Tools and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Social Learning Tools128
1.1 Project Charter: Social Learning Tools130
1.2 Stakeholder Register: Social Learning Tools132
1.3 Stakeholder Analysis Matrix: Social Learning Tools133
2.0 Planning Process Group: Social Learning Tools135
2.1 Project Management Plan: Social Learning Tools137
2.2 Scope Management Plan: Social Learning Tools139
2.3 Requirements Management Plan: Social Learning Tools141
2.4 Requirements Documentation: Social Learning Tools143
2.5 Requirements Traceability Matrix: Social Learning Tools145
2.6 Project Scope Statement: Social Learning Tools147
2.7 Assumption and Constraint Log: Social Learning Tools149
2.8 Work Breakdown Structure: Social Learning Tools151
2.9 WBS Dictionary: Social Learning Tools153
2.10 Schedule Management Plan: Social Learning Tools155
2.11 Activity List: Social Learning Tools157
2.12 Activity Attributes: Social Learning Tools159
2.13 Milestone List: Social Learning Tools161
2.14 Network Diagram: Social Learning Tools163
2.15 Activity Resource Requirements: Social Learning Tools165
2.16 Resource Breakdown Structure: Social Learning Tools167
2.17 Activity Duration Estimates: Social Learning Tools169
2.18 Duration Estimating Worksheet: Social Learning Tools171
2.19 Project Schedule: Social Learning Tools173
2.20 Cost Management Plan: Social Learning Tools175
2.21 Activity Cost Estimates: Social Learning Tools177
2.22 Cost Estimating Worksheet: Social Learning Tools179
2.23 Cost Baseline: Social Learning Tools181
2.24 Quality Management Plan: Social Learning Tools183
2.25 Quality Metrics: Social Learning Tools185
2.26 Process Improvement Plan: Social Learning Tools187
2.27 Responsibility Assignment Matrix: Social Learning Tools189
2.28 Roles and Responsibilities: Social Learning Tools191
2.29 Human Resource Management Plan: Social Learning Tools193
2.30 Communications Management Plan: Social Learning Tools195
2.31 Risk Management Plan: Social Learning Tools197
2.32 Risk Register: Social Learning Tools199
2.33 Probability and Impact Assessment: Social Learning Tools201
2.34 Probability and Impact Matrix: Social Learning Tools203
2.35 Risk Data Sheet: Social Learning Tools205
2.36 Procurement Management Plan: Social Learning Tools207
2.37 Source Selection Criteria: Social Learning Tools209
2.38 Stakeholder Management Plan: Social Learning Tools211
2.39
