Who is gathering Expert Software information?
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109. Has a project plan, Gantt chart, or similar been developed/completed?
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110. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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111. Are there different segments of customers?
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112. Are approval levels defined for contracts and supplements to contracts?
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113. What scope do you want your strategy to cover?
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114. Is Expert Software linked to key stakeholder goals and objectives?
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115. How are consistent Expert Software definitions important?
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116. Who defines (or who defined) the rules and roles?
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117. What was the context?
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118. What gets examined?
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119. Is the work to date meeting requirements?
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120. What scope to assess?
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121. How was the ‘as is’ process map developed, reviewed, verified and validated?
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122. How would you define Expert Software leadership?
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123. The political context: who holds power?
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124. What sources do you use to gather information for a Expert Software study?
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125. How often are the team meetings?
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126. What defines best in class?
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127. What is the context?
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128. What are the requirements for audit information?
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129. How would you define the culture at your organization, how susceptible is it to Expert Software changes?
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130. Is there a critical path to deliver Expert Software results?
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131. How do you manage scope?
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132. What are the core elements of the Expert Software business case?
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133. Does the team have regular meetings?
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134. How do you build the right business case?
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135. How do you catch Expert Software definition inconsistencies?
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136. How is the team tracking and documenting its work?
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137. What key stakeholder process output measure(s) does Expert Software leverage and how?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Expert Software Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How are measurements made?
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2. Have design-to-cost goals been established?
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3. What do you measure and why?
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4. Why do you expend time and effort to implement measurement, for whom?
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5. What happens if cost savings do not materialize?
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6. What are the types and number of measures to use?
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7. Are the Expert Software benefits worth its costs?
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8. What causes investor action?
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9. What potential environmental factors impact the Expert Software effort?
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10. What are the current costs of the Expert Software process?
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11. How frequently do you track Expert Software measures?
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12.
