answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Healthcare Workers Scorecard on the second next page of the Self-Assessment.
Your completed Healthcare Workers Scorecard will give you a clear presentation of which Healthcare Workers areas need attention.
Healthcare Workers
Scorecard Example
Example of how the finalized Scorecard can look like:
Healthcare Workers
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Healthcare Workers
Scorecard Example12
Healthcare Workers
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:43
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:72
CRITERION #6: CONTROL:87
CRITERION #7: SUSTAIN:99
Healthcare Workers and Managing Projects, Criteria for Project Managers:124
1.0 Initiating Process Group: Healthcare Workers125
1.1 Project Charter: Healthcare Workers127
1.2 Stakeholder Register: Healthcare Workers129
1.3 Stakeholder Analysis Matrix: Healthcare Workers130
2.0 Planning Process Group: Healthcare Workers132
2.1 Project Management Plan: Healthcare Workers134
2.2 Scope Management Plan: Healthcare Workers136
2.3 Requirements Management Plan: Healthcare Workers138
2.4 Requirements Documentation: Healthcare Workers140
2.5 Requirements Traceability Matrix: Healthcare Workers142
2.6 Project Scope Statement: Healthcare Workers144
2.7 Assumption and Constraint Log: Healthcare Workers146
2.8 Work Breakdown Structure: Healthcare Workers148
2.9 WBS Dictionary: Healthcare Workers150
2.10 Schedule Management Plan: Healthcare Workers153
2.11 Activity List: Healthcare Workers155
2.12 Activity Attributes: Healthcare Workers157
2.13 Milestone List: Healthcare Workers159
2.14 Network Diagram: Healthcare Workers161
2.15 Activity Resource Requirements: Healthcare Workers163
2.16 Resource Breakdown Structure: Healthcare Workers165
2.17 Activity Duration Estimates: Healthcare Workers167
2.18 Duration Estimating Worksheet: Healthcare Workers169
2.19 Project Schedule: Healthcare Workers171
2.20 Cost Management Plan: Healthcare Workers173
2.21 Activity Cost Estimates: Healthcare Workers175
2.22 Cost Estimating Worksheet: Healthcare Workers177
2.23 Cost Baseline: Healthcare Workers179
2.24 Quality Management Plan: Healthcare Workers181
2.25 Quality Metrics: Healthcare Workers183
2.26 Process Improvement Plan: Healthcare Workers185
2.27 Responsibility Assignment Matrix: Healthcare Workers187
2.28 Roles and Responsibilities: Healthcare Workers189
2.29 Human Resource Management Plan: Healthcare Workers191
2.30 Communications Management Plan: Healthcare Workers193
2.31 Risk Management Plan: Healthcare Workers195
2.32 Risk Register: Healthcare Workers197
2.33 Probability and Impact Assessment: Healthcare Workers199
2.34 Probability and Impact Matrix: Healthcare Workers201
2.35 Risk Data Sheet: Healthcare Workers203
2.36 Procurement Management Plan: Healthcare Workers205
2.37 Source Selection Criteria: Healthcare Workers207
2.38 Stakeholder Management Plan: Healthcare Workers209
2.39 Change Management Plan: Healthcare Workers211
3.0 Executing
