Change Management Plan: Desktops As A Service212
3.0 Executing Process Group: Desktops As A Service214
3.1 Team Member Status Report: Desktops As A Service216
3.2 Change Request: Desktops As A Service218
3.3 Change Log: Desktops As A Service220
3.4 Decision Log: Desktops As A Service222
3.5 Quality Audit: Desktops As A Service224
3.6 Team Directory: Desktops As A Service227
3.7 Team Operating Agreement: Desktops As A Service229
3.8 Team Performance Assessment: Desktops As A Service231
3.9 Team Member Performance Assessment: Desktops As A Service234
3.10 Issue Log: Desktops As A Service236
4.0 Monitoring and Controlling Process Group: Desktops As A Service238
4.1 Project Performance Report: Desktops As A Service240
4.2 Variance Analysis: Desktops As A Service242
4.3 Earned Value Status: Desktops As A Service244
4.4 Risk Audit: Desktops As A Service246
4.5 Contractor Status Report: Desktops As A Service248
4.6 Formal Acceptance: Desktops As A Service250
5.0 Closing Process Group: Desktops As A Service252
5.1 Procurement Audit: Desktops As A Service254
5.2 Contract Close-Out: Desktops As A Service256
5.3 Project or Phase Close-Out: Desktops As A Service258
5.4 Lessons Learned: Desktops As A Service260
Index262
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there any specific expectations or concerns about the Desktops as a service team, Desktops as a service itself?
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2. Have you identified your Desktops as a service key performance indicators?
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3. What do you need to start doing?
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4. What creative shifts do you need to take?
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5. What would happen if Desktops as a service weren’t done?
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6. What is the problem and/or vulnerability?
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7. Will new equipment/products be required to facilitate Desktops as a service delivery, for example is new software needed?
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8. What does Desktops as a service success mean to the stakeholders?
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9. Will a response program recognize when a crisis occurs and provide some level of response?
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10. What Desktops as a service events should you attend?
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11. Does Desktops as a service create potential expectations in other areas that need to be recognized and considered?
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12. Consider your own Desktops as a service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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13. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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14. Who are your key stakeholders who need to sign off?
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15. What situation(s) led to this Desktops as a service Self Assessment?
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16. How many trainings, in total, are needed?
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17. Do you recognize Desktops as a service achievements?
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18. Who defines the rules in relation to any given issue?
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19. How do you recognize an objection?
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20. What information do users need?
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21. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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22. Think about the people you identified for your Desktops as a service project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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23. What Desktops as a service coordination do you need?
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24. Are there recognized Desktops as a service problems?
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25. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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26. Which issues are too important to ignore?
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