Managed Content As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

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Managed Content As A Service A Complete Guide - 2020 Edition - Gerardus Blokdyk

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my belief,

      the answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Managed Content As A Service Scorecard on the second next page of the Self-Assessment.

      Your completed Managed Content As A Service Scorecard will give you a clear presentation of which Managed Content As A Service areas need attention.

      Managed Content As A Service

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Managed Content As A Service

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Managed Content As A Service

      Scorecard Example13

      Managed Content As A Service

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:45

      CRITERION #4: ANALYZE:60

      CRITERION #5: IMPROVE:77

      CRITERION #6: CONTROL:94

      CRITERION #7: SUSTAIN:107

      Managed Content As A Service and Managing Projects, Criteria for Project Managers:132

      1.0 Initiating Process Group: Managed Content As A Service133

      1.1 Project Charter: Managed Content As A Service135

      1.2 Stakeholder Register: Managed Content As A Service137

      1.3 Stakeholder Analysis Matrix: Managed Content As A Service138

      2.0 Planning Process Group: Managed Content As A Service140

      2.1 Project Management Plan: Managed Content As A Service142

      2.2 Scope Management Plan: Managed Content As A Service144

      2.3 Requirements Management Plan: Managed Content As A Service146

      2.4 Requirements Documentation: Managed Content As A Service148

      2.5 Requirements Traceability Matrix: Managed Content As A Service150

      2.6 Project Scope Statement: Managed Content As A Service152

      2.7 Assumption and Constraint Log: Managed Content As A Service155

      2.8 Work Breakdown Structure: Managed Content As A Service157

      2.9 WBS Dictionary: Managed Content As A Service159

      2.10 Schedule Management Plan: Managed Content As A Service162

      2.11 Activity List: Managed Content As A Service164

      2.12 Activity Attributes: Managed Content As A Service166

      2.13 Milestone List: Managed Content As A Service168

      2.14 Network Diagram: Managed Content As A Service170

      2.15 Activity Resource Requirements: Managed Content As A Service172

      2.16 Resource Breakdown Structure: Managed Content As A Service174

      2.17 Activity Duration Estimates: Managed Content As A Service176

      2.18 Duration Estimating Worksheet: Managed Content As A Service178

      2.19 Project Schedule: Managed Content As A Service180

      2.20 Cost Management Plan: Managed Content As A Service182

      2.21 Activity Cost Estimates: Managed Content As A Service184

      2.22 Cost Estimating Worksheet: Managed Content As A Service186

      2.23 Cost Baseline: Managed Content As A Service188

      2.24 Quality Management Plan: Managed Content As A Service190

      2.25 Quality Metrics: Managed Content As A Service192

      2.26 Process Improvement Plan: Managed Content As A Service194

      2.27 Responsibility Assignment Matrix: Managed Content As A Service196

      2.28 Roles and Responsibilities: Managed Content As A Service198

      2.29 Human Resource Management Plan: Managed Content As A Service200

      2.30 Communications Management Plan: Managed Content As A Service202

      2.31 Risk Management Plan: Managed Content As A Service204

      2.32 Risk Register: Managed Content As A Service206

      2.33 Probability and Impact Assessment: Managed Content As A Service208

      2.34 Probability and Impact Matrix: Managed Content As A Service210

      2.35 Risk Data Sheet: Managed Content As A Service212

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