Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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70. Consider your own Managed Content as a Service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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71. For your Managed Content as a Service project, identify and describe the business environment, is there more than one layer to the business environment?
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72. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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73. What tools and technologies are needed for a custom Managed Content as a Service project?
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74. How do you assess your Managed Content as a Service workforce capability and capacity needs, including skills, competencies, and staffing levels?
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75. How do you take a forward-looking perspective in identifying Managed Content as a Service research related to market response and models?
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76. What are the minority interests and what amount of minority interests can be recognized?
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77. What is the recognized need?
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78. Where is training needed?
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79. What is the problem or issue?
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80. To what extent does each concerned units management team recognize Managed Content as a Service as an effective investment?
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81. When a Managed Content as a Service manager recognizes a problem, what options are available?
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82. What activities does the governance board need to consider?
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83. Have you identified your Managed Content as a Service key performance indicators?
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84. Are there regulatory / compliance issues?
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85. What Managed Content as a Service coordination do you need?
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86. Who needs to know about Managed Content as a Service?
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87. Are there recognized Managed Content as a Service problems?
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88. How many trainings, in total, are needed?
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89. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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90. Is the quality assurance team identified?
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91. How are you going to measure success?
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92. How do you recognize an objection?
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93. What should be considered when identifying available resources, constraints, and deadlines?
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94. Which information does the Managed Content as a Service business case need to include?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed Content as a Service Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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2. What Managed Content as a Service requirements should be gathered?
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3. What are (control) requirements for Managed Content as a Service Information?
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4. What are the Managed Content as a Service use cases?
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5. Has your scope been defined?
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6. Has everyone on the team, including the team leaders, been properly trained?
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7. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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8. Are customer(s) identified and segmented according to their different needs and requirements?
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9. Has the direction changed at all during the course of Managed Content as a Service? If so, when did it change and why?
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10. How do you manage scope?
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11. What is the scope of the Managed Content
