When a Hardware as a service manager recognizes a problem, what options are available?
<--- Score
74. Who needs budgets?
<--- Score
75. How are the Hardware as a service’s objectives aligned to the group’s overall stakeholder strategy?
<--- Score
76. Who needs to know about Hardware as a service?
<--- Score
77. What needs to stay?
<--- Score
78. What are the timeframes required to resolve each of the issues/problems?
<--- Score
79. Are there recognized Hardware as a service problems?
<--- Score
80. Where do you need to exercise leadership?
<--- Score
81. How do you take a forward-looking perspective in identifying Hardware as a service research related to market response and models?
<--- Score
82. Whom do you really need or want to serve?
<--- Score
83. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
<--- Score
84. What should be considered when identifying available resources, constraints, and deadlines?
<--- Score
85. Are there any specific expectations or concerns about the Hardware as a service team, Hardware as a service itself?
<--- Score
86. Are there any revenue recognition issues?
<--- Score
87. Why the need?
<--- Score
88. What Hardware as a service capabilities do you need?
<--- Score
89. What are the expected benefits of Hardware as a service to the stakeholder?
<--- Score
90. Are there regulatory / compliance issues?
<--- Score
91. Think about the people you identified for your Hardware as a service project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
<--- Score
92. What are the minority interests and what amount of minority interests can be recognized?
<--- Score
93. Do you have/need 24-hour access to key personnel?
<--- Score
94. What is the extent or complexity of the Hardware as a service problem?
<--- Score
95. Is the quality assurance team identified?
<--- Score
96. Does Hardware as a service create potential expectations in other areas that need to be recognized and considered?
<--- Score
97. What does Hardware as a service success mean to the stakeholders?
<--- Score
98. As a sponsor, customer or management, how important is it to meet goals, objectives?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Hardware as a service Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Will team members perform Hardware as a service work when assigned and in a timely fashion?
<--- Score
2. What constraints exist that might impact the team?
<--- Score
3. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
4. What is in the scope and what is not in scope?
<--- Score
5. How are consistent Hardware as a service definitions important?
<--- Score
6. Has the direction changed at all during the course of Hardware as a service? If so, when did it change and why?
<--- Score
7. What are the requirements for audit information?
<--- Score
8. When are meeting minutes sent out? Who is on the distribution list?
<--- Score
9. What gets examined?
<--- Score
10. Is scope creep really all bad news?
<--- Score
11. What key stakeholder process output measure(s) does Hardware as a service leverage and how?
<--- Score
12. What is the scope of the Hardware as a service effort?
<--- Score
