style="font-size:15px;"> the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Secure Terminal Equipment Scorecard on the second next page of the Self-Assessment.
Your completed Secure Terminal Equipment Scorecard will give you a clear presentation of which Secure Terminal Equipment areas need attention.
Secure Terminal Equipment
Scorecard Example
Example of how the finalized Scorecard can look like:
Secure Terminal Equipment
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Secure Terminal Equipment
Scorecard Example13
Secure Terminal Equipment
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Secure Terminal Equipment and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Secure Terminal Equipment129
1.1 Project Charter: Secure Terminal Equipment131
1.2 Stakeholder Register: Secure Terminal Equipment133
1.3 Stakeholder Analysis Matrix: Secure Terminal Equipment134
2.0 Planning Process Group: Secure Terminal Equipment136
2.1 Project Management Plan: Secure Terminal Equipment138
2.2 Scope Management Plan: Secure Terminal Equipment140
2.3 Requirements Management Plan: Secure Terminal Equipment142
2.4 Requirements Documentation: Secure Terminal Equipment144
2.5 Requirements Traceability Matrix: Secure Terminal Equipment146
2.6 Project Scope Statement: Secure Terminal Equipment148
2.7 Assumption and Constraint Log: Secure Terminal Equipment150
2.8 Work Breakdown Structure: Secure Terminal Equipment152
2.9 WBS Dictionary: Secure Terminal Equipment154
2.10 Schedule Management Plan: Secure Terminal Equipment156
2.11 Activity List: Secure Terminal Equipment158
2.12 Activity Attributes: Secure Terminal Equipment160
2.13 Milestone List: Secure Terminal Equipment162
2.14 Network Diagram: Secure Terminal Equipment164
2.15 Activity Resource Requirements: Secure Terminal Equipment166
2.16 Resource Breakdown Structure: Secure Terminal Equipment168
2.17 Activity Duration Estimates: Secure Terminal Equipment170
2.18 Duration Estimating Worksheet: Secure Terminal Equipment172
2.19 Project Schedule: Secure Terminal Equipment174
2.20 Cost Management Plan: Secure Terminal Equipment176
2.21 Activity Cost Estimates: Secure Terminal Equipment178
2.22 Cost Estimating Worksheet: Secure Terminal Equipment180
2.23 Cost Baseline: Secure Terminal Equipment182
2.24 Quality Management Plan: Secure Terminal Equipment184
2.25 Quality Metrics: Secure Terminal Equipment186
2.26 Process Improvement Plan: Secure Terminal Equipment188
2.27 Responsibility Assignment Matrix: Secure Terminal Equipment190
2.28 Roles and Responsibilities: Secure Terminal Equipment192
2.29 Human Resource Management Plan: Secure Terminal Equipment194
2.30 Communications Management Plan: Secure Terminal Equipment196
2.31 Risk Management Plan: Secure Terminal Equipment198
2.32 Risk Register: Secure Terminal Equipment200
2.33 Probability and Impact Assessment: Secure Terminal Equipment202
2.34 Probability and Impact Matrix: Secure Terminal Equipment204
2.35 Risk Data Sheet: Secure Terminal Equipment206
2.36 Procurement Management Plan: Secure Terminal Equipment208
2.37
