socioeconomic status, occupation and more (AAMC, 1999). All these factors influence our values and in turn influence the way that we communicate with others.
It is more often in the workplace that we find our values are challenged, as in our personal lives we are more able to choose to spend time with people who are similar to us. Think about a gay male nurse who has, through experience, fought hard for acceptance and equality in both his family and professional life. He values tolerance and acceptance, the freedom to choose and to express himself as he wishes to. He comes across a patient who uses unpleasant and homophobic language. How might his values be challenged? How far should he tolerate the intolerant and how should he communicate with this patient in an ethical and effective way? Unfortunately there are no definitive answers to these questions but they are always present and must be considered when working in any profession that requires us to form good relationships with others. Chapters 5 and 6 will offer some ideas about how to deal with situations like these.
Our education, friends, peer groups and our workplace play a significant part in the forming of values which might be different from those of our culture and family. When children reach two or three years of age they often start nursery and so voices outside the family start to be heard. Whereas they have until then been influenced perhaps solely by their family, nursery workers and other children start to become important. Sharing and caring for others will be values promoted strongly in early years settings and if these are similar to those promoted at home, they become assimilated into the child’s way of being even when these values are at odds with the child’s natural egocentricity. Schools and work settings tend to value hard work, conscientiousness and being a team player and students/workers who adhere to those values tend to do well and receive positive feedback.
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