Leadership is a Relationship. Michael S. Erwin
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4 4. Sherry Turkle, Reclaiming Conversation: The Power of Talk in a Digital Age (New York: Penguin, 2015); Sherry Turkle “The Flight from Conversation,” The New York Times, April 21, 2012, EPUB.
5 5. Ibid.
6 6. “Loneliness and the Workplace: 2020 U.S. Report,” Cigna Newsroom, Cigna, January 23, 2020, https://www.cigna.com/static/www-cigna-com/docs/about-us/newsroom/studies-and-reports/combatting-loneliness/cigna-2020-loneliness-factsheet.pdf.
7 7. Oxford Reference, s.v. “Recency bias,” accessed May 22, 2021, https://www.oxfordreference.com/view/10.1093/oi/authority.20110803100407676.
8 8. “American Time Use Survey—2019 Results,” Economic News Releases, U.S. Bureau of Labor Statistics, June 25, 2020, https://www.bls.gov/news.release/pdf/atus.pdf.
9 9. Ira Flatow, “The Myth of Multitasking,” NPR, May 10, 2013, https://www.npr.org/2013/05/10/182861382/the-myth-of-multitasking.
10 10. Jamie Ducharme, “COVID-19 Is Making America's Loneliness Epidemic Even Worse,” Time, May 8, 2020, https://time.com/5833681/loneliness-covid-19/.
11 11. For an accessible, and probably the most prominent, example of this research, see Frans de Waal's Are We Smart Enough to Know How Smart Animals Are? (New York: W.W. Norton, 2016).
12 12. Alexandrea J. Ravenelle, “For Workers in the Gig Economy, Client Interactions Can Get … Weird,” Wired, March 17, 2019, https://www.wired.com/story/book-excerpt-gig-economy-weirdness/.
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