Beyond Emotional Intelligence. S. Michele Nevarez

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and skills while they are learning about them. Rather our approach typically emphasizes declarative or intellectual knowledge over and above procedural knowledge or the knowledge about how to do or apply something. We tend to overlook the supporting mechanisms needed to create both the conditions within ourselves and our immediate environment as we apply and learn new ways of being. Like IQ, while helpful to have, just because you have a competency structure that supports an individual development plan or an organizational strategic plan with key performance indicators (KPIs) to chart the path ahead, doesn't guarantee you'll arrive at the desired destination or have a successful journey along the way. Far from it. It takes much more than simply documenting or articulating your goals, although I'm not suggesting it isn't a good place to start. Mapping out a plan is a great first step, so long as you don't confuse map making with the emergent and ongoing nature of change itself.

      The key is whichever model of EI we ascribe to, it shouldn't just point the way; it needs to give us specific practices and methods for working with our own minds. Moreover, our emotions are but one factor—albeit a critical one—in the constellation of what determines how we behave. It turns out, our capacity to reframe and shift both our perceptual stance and our interpretation of what we perceive are vital to the conversation. That's the part of the discussion we're delving into now in this book. Whatever we do, let's not leave the EI competencies at the level of mere words or concepts trapped within the confines of a framework or their colorful bubble graphics. Let's also strive to live and embody them!

      Emotions play a variety of notable functions in our lives, including elevating and drawing our attention to their signals. Like a carrier pigeon, our emotions transport salient messages between the brain and the body, forming a powerful feedback loop. The way the scent of a skunk dutifully follows its owner, our emotions forewarn of their approach in the form of bodily signals and affect as if to let us know they're on the premises. And like a skunk's musky trace, they leave a lingering impression you can almost taste. Emotions set a definitive tone, a palpable atmosphere to whatever is already present. As our emotions make themselves known, their valence and salience flood our bodies like the vibrant colors of a sunset we behold but briefly before its glistening rays of light suddenly fade to an icy blue gray.

      Even though we've been trained to use single words to describe how we feel, words like happy, sad, mad, or glad, when pressed, we each define these words, as well as our experience of them, quite differently. The moment we look at emotions from the individual perspective of how we experience them, the way we describe them necessarily shifts away from single-word or one-dimensional descriptions. “Sad” is just a word we assign to an entire complex of sensory signals interspersed with mental impressions evoked in the process.

      Within the classical view, emotions have been carefully classified and categorized much like a dried-flower or bug collection. Each person—irrespective of culture, geography, upbringing, language, or context—comes prepackaged with a repertoire, an arsenal as it were, of emotions that are consistently experienced and unilaterally identifiable, bearing telltale physiological markers and facial expressions. In the classical understanding, emotions are triggered by external events, and we respond reactively based on a model of the brain as having specific regions that separately oversee our emotions, our higher-level executive center governing rational thought, and our fight-or-flight response mechanism, a throwback to our reptilian predecessors—each distinct area of the brain forever locked in a head-over-heart, stimulus-response tug-of-war. There is also

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