Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice. Vincent T. Covello

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Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice - Vincent T. Covello

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and when risk management institutions are trusted, explaining data better often leads to improved decision‐making. For other risk problems, such as when experts claim the risk is not significant or large, but when people are extremely concerned or outraged, explaining risk information is seldom effective in calming people or reducing outrage. Researchers and risk managers recognized solutions had to be found elsewhere.

      Both the DDT and Love Canal events raised public awareness of, and concerns about, the risks associated with agricultural chemicals and the unregulated dumping of hazardous waste. These and related events also heightened awareness of the difficulties and challenges of risk communication and presenting risk data to emotionally charged audiences.

      Inhaber’s report came to the following conclusions:

      Most of the risk from coal and oil energy sources is due to toxic air emissions arising from energy production, operation, and maintenance.

      Most of the risk from natural gas and ocean thermal energy sources is due to materials acquisition.

      Most of the risk from nuclear energy sources is due to materials acquisitions and waste disposal.

      Most of the risks from wind, solar thermal, and solar energy sources arise from the large volume of construction materials required for these technologies and the risks associated with energy backup systems and energy storage systems.

      The most controversial aspect of Inhaber’s report was the widely communicated conclusion that nuclear power carries only slightly greater risk than natural gas and less risk than all other energy technologies. Inhaber reported, for example, that coal‐based energy has a 50‐fold larger worker death rate than nuclear power. The report also communicated that, contrary to popular opinion, (1) nonconventional energy sources, such as solar power and wind, pose substantial risks; and (2) the risks of nuclear power are significantly lower than those of nonconventional energy sources.

      Inhaber’s report can be criticized from several perspectives. For example, the study mixed risks of different types, used risk estimators of dubious validity, made questionable assumptions to cover data gaps, failed to consider future technological developments, made arithmetic errors, and double‐counted labor and backup energy requirements. Perhaps the most important criticism of Inhaber’s study was methodological inconsistencies. For example, while the study considered materials acquisition, component fabrication, and plant construction in the analysis of unconventional energy sources and of hydropower, the study did not follow the same approach for coal, nuclear power, oil, and gas. Furthermore, the labor figures for coal, oil, gas, and nuclear power included only on‐site construction, while those for the renewable energy sources included on‐site construction, materials acquisition, and component manufacture.

      Despite these criticisms, Inhaber’s research represented a landmark effort in the literature on risk communication and risk comparisons. It made a significant conceptual contribution by attempting to compare, and communicate, the risks of alternative technologies intended to serve the same purpose. Also important was Inhaber’s observation that risks occur at each stage in processes and product development, from raw material extraction, manufacturing, and use, to disposal. Inhaber’s central argument was that

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