Monday for the first time, and at the firemen guarding a giant gas-meter enclosed in an iron cage. The kitchen and dining-rooms, old cellars turned into habitable apartments, were on the left near the corner of the Place Gaillon. At last, right at the other end of the basement, he arrived at the delivery office. Here, all the purchases which customers did not take away with them, were sent down, sorted on tables, and placed in compartments each of which represented a particular district of Paris; then by a large staircase opening just opposite The Old Elbeuf, they were sent up to the vans standing alongside the pavement. In the mechanical working of The Ladies' Paradise, this staircase in the Rue de la Michodière was ever disgorging the goods devoured by the slide in the Rue Neuve-Saint-Augustin, after they had passed through the mill of the counters up above.
"Campion," said Mouret to the delivery manager, a retired sergeant with a thin face, "why weren't six pairs of sheets, bought by a lady yesterday about two o'clock, delivered in the evening?"
"Where does the lady live?" asked the employee.
"In the Rue de Rivoli, at the corner of the Rue d'Alger – Madame Desforges."
At this early hour the sorting tables were yet bare and the compartments only contained a few parcels left over night. Whilst Campion was searching amongst these packets, after consulting a list, Bourdoncle looked at Mouret, reflecting that this wonderful fellow knew everything, thought of everything, even when he was supposed to be amusing himself. At last Campion discovered the error; the cashiers' department had given a wrong number, and the parcel had come back.
"What is the number of the pay-desk that debited the order?" asked Mouret: "No. 10, you say?" And turning towards his lieutenant, he added: "No. 10; that's Albert, isn't it? We'll just say two words to him."
However, before starting on a tour round the shops, he wanted to go up to the postal order department, which occupied several rooms on the second floor. It was there that all the provincial and foreign orders arrived; and he went up every morning to see the correspondence. For two years this correspondence had been increasing daily. At first occupying only a dozen clerks, it now required more than thirty. Some opened the letters and others read them, seated on either side of the same table; others again classified them, giving each one a running number, which was repeated on a pigeon-hole. Then when the letters had been distributed to the different departments and the latter had delivered the articles ordered, these articles were placed in the pigeon-holes as they arrived, in accordance with running numbers. Nothing then remained but to check and pack them, which was done in a neighbouring room by a squad of workmen who were nailing and tying up from morning to night.
Mouret put his usual question: "How many letters this morning, Levasseur?"
"Five hundred and thirty-four, sir," replied the chief clerk. "After the new sale has begun on Monday, I'm afraid we sha'n't have enough hands. Yesterday we were driven very hard."
Bourdoncle expressed his satisfaction by a nod of the head. He had not reckoned on five hundred and thirty-four letters arriving on a Tuesday. Round the table, the clerks continued opening and reading the letters, the paper rustling all the time, whilst before the pigeon-holes the various articles ordered began to arrive. This was one of the most complicated and important departments of the establishment, and the rush was continual, for, strictly speaking, all the orders received in the morning ought to be sent off the same evening.
"You shall have whatever more hands you want," replied Mouret, who had seen at a glance that the work of the department was well done. "When there's work," he added, "we never refuse the men."
Up above, under the roof, were the bedrooms occupied by the saleswomen. However, Mouret went downstairs again and entered the chief cash office, which was near his own. It was a room with a glazed partition in which was a metal-work wicket, and it contained an enormous safe, fixed in the wall. Two cashiers here centralised the receipts which Lhomme, the chief cashier of the sales' service, brought in every evening; and with these receipts they discharged the current expenses, paid the manufacturers, the staff, all the people indeed who lived by the house. Their office communicated with another, full of green cardboard boxes, where some ten clerks checked the innumerable invoices. Then came yet a third office, the clearing-house, so to say, where six young men bending over black desks, with quite a collection of registers behind them, made up the commission accounts of the salesmen, by checking the debit notes. This department but recently organized did not as yet work particularly well.
Mouret and Bourdoncle crossed the cashier's office and the invoice room and when they passed into the third office the young men there, who were laughing and joking together, started with surprise. Mouret, without reprimanding them, thereupon explained his scheme of giving them a little bonus for each error they might detect in the debit notes; and when he went out the clerks, quite cured of all inclination for idle laughter, set to work in earnest, hunting for errors.
On reaching the ground-floor, occupied by the shops, Mouret went straight to pay-desk No. 10, where Albert Lhomme was polishing his nails, pending the arrival of customers. People currently spoke of "the Lhomme dynasty," since Madame Aurélie, first-hand in the mantle department, after helping her husband to secure the post of chief cashier, had further managed to get a pay desk for her son, a tall, pale, vicious young man who had been unable to remain in any situation, and had caused her an immense deal of anxiety. On reaching his desk, Mouret, who never cared to render himself unpopular by performing police duty, and from policy and taste preferred to play the part of a benign Providence, retired into the back ground, after gently nudging Bourdoncle with his elbow. It was Bourdoncle, the infallible and impeccable, whom he generally charged with the duty of reprimanding.
"Monsieur Albert," said Bourdoncle, severely, "you have again taken an address wrong; the parcel has come back. It is unbearable!"
The cashier, thinking it advisable to defend himself, called as a witness the assistant who had tied up the packet. This assistant, named Joseph, also belonged to the Lhomme dynasty, for he was Albert's foster brother, and likewise owed his place to Madame Aurélie's influence. Albert sought to make him say that the mistake had been made by the customer herself, but all Joseph could do was to stutter and twist the shaggy beard that ornamented his scarred face, struggling the while between his conscience and his gratitude to his protectors.
"Let Joseph alone," Bourdoncle exclaimed at last, "and don't say any more. It's a lucky thing for you that we are mindful of your mother's good services!"
However, at this moment Lhomme senior came running up. From his office near the door he could see his son's pay-desk, which was in the glove department, and doubtless the colloquy had alarmed him. Quite white-haired already, deadened by his sedentary life, he had a flabby, colourless face, blanched and worn, as it were, by the reflection of the money he was continually handling. The circumstance that he had lost an arm did not at all incommode him in this work, and indeed people would go to his office out of curiosity to see him verify the receipts, so rapidly did the notes and coins slip through his left hand, the only one remaining to him. The son of a tax-collector at Chablis, he had come to Paris as clerk to a merchant of the Port-aux-Vins. Then, whilst lodging in the Rue Cuvier, he had married the daughter of his doorkeeper, a petty Alsatian tailor, and from that day onward he had bowed submissively before his wife, whose commercial ability filled him with respect. She now earned more than twelve thousand francs a year in the mantle department, whilst he only drew a fixed salary of five thousand francs. And the deference he felt for this wife who brought such large sums into the household was extended to their son, whom he also owed to her.
"What's the matter?" he murmured; "is Albert in fault?"
Then, according to his custom, Mouret reappeared on the scene, to play the part of an indulgent prince. When Bourdoncle had made himself feared, he looked after his own popularity.
"Oh! nothing of consequence!" he answered. "My dear Lhomme, your son Albert is a careless fellow, who should
