iPad at Work For Dummies. Galen Gruman
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But don’t be scared: These are worst-case scenarios that explain why your company likely has policies governing how you can access information from the company on your equipment and what personal activities you can do at the office. They also explain why your company may require you to use mobile device management software (described later in this chapter) or at least enable remote wipe on your iPad if you use it for work.
Separating work and personal isn’t so easy
The best strategy for addressing these concerns is to keep information you want private off any system that accesses corporate systems. Or vice versa. In extreme cases, you’ll have separate phones, iPads, and computers for work and personal use – that’s the norm in the defense industry, for example.
Outside of such highly regulated industries, the formal norm has been to use company email systems only for company information, and to save your personal affairs for your home computer.
But most of us long ago crossed the work-personal divide in our computing, such as by bringing work home to work on our home PCs, accessing email from our smartphones and home PCs, and increasingly using our own iPads at the office. After all, many professionals are expected to get the job done no matter how long it takes or where they are, and to be available as needed.
The usually unspoken rule is that employers let you handle personal issues at the office or work at home sometimes to handle personal issues such as watching the kids on school holidays – you work from home, and you can do personal stuff on “work time” and even on work equipment. The expectation is that you will use personal email for personal correspondence and use the web to do personal business rather than install personal software on your work devices.
Legally, that strategy still exposes your personal devices and accounts to investigations and monitoring, but the cleaner your separation, the less likely that any investigation will need to go through your personal information.
Drawing a line between personal life and work on your iPad
So, what does this mean for the iPad? This section covers some strategies to use to minimize the mixing of personal and business on your tablet.
Email, calendars, notes, tasks, and contacts should be stored on separate servers
As Chapter 2 explains, the iPad supports multiple accounts for the servers that handle this information, and I recommend that you use them.
When composing emails in the Mail app, be sure the From address is from the correct account; if not, tap the current account name in your email message and choose the correct one. If you go to the Mailboxes view in the Mail app on your iPad, shown in Figure 3-1, you can tap the desired account from the Accounts list to work only in that account. This is a great way to avoid mistaken use of the wrong email account. (Tap the upper-left button on the Mail screen until you see the Mailboxes screen.)
Figure 3-1: The Mailbox screen in the Mail app.
The Calendar app lets you restrict what calendars you can see by tapping Calendars and choosing the desired calendars in the pop-over that appears. But when you create an event, you can select the calendar it goes in, and because they are color coded, it’s pretty easy to make sure that the right calendar is set for each event – and it’s easy to edit an appointment to change the calendar it’s stored in.
The Reminders app for tasks works similarly; choose the desired account from the list at the left, as Figure 3-2 shows.
Figure 3-2: The Reminders app shows accounts at the left.
Keeping accounts straight in the Notes app is not so easy. You can’t change which account a note is assigned to, for example, nor can you choose the account for a new note. So, to take meeting notes, make sure that you’re using your work account, not your personal one. Tap the Accounts button at the upper left of the Notes screen to get a list of accounts, then tap the one you want to work in.
If you want to be extra safe, use different apps for personal and business data. For example:
✔ You might use Microsoft’s free OWA app for work emails, contacts, and appointments (if your company uses the Office 365 service) and Apple’s Mail, Calendar, Contacts, Notes, and Reminders for personal information. Figure 3-3 shows the OWA app. (OWA stands for Outlook Web Access, Microsoft’s name for its Webmail website that the OWA app is based on.)
✔ You might use NitroDesk’s TouchDown app ($19.99, or free if your business has an enterprise account) for work emails, contacts, and appointments, notes, and tasks (if your company uses Microsoft’s Exchange server), and use Apple’s apps for personal information. iKonic Apps’ Mail+ is another option for Exchange users, but it supports just email, calendars, and contacts.
✔ Your company might supply a separate suite of apps for accessing corporate email, calendars, and so on. Mobile device management suites typically offer such separate app sets, as described later in this chapter.
✔ You might use Apple’s apps for work functions and, say, Google’s Gmail app for personal emails.
Figure 3-3: The Microsoft OWA screen supports email, calendars, and contacts for Office 365 users.
However, that “separate apps” strategy isn’t as easy to do on the iPad as on a computer. The reason: There aren’t alternatives to Apple’s apps that work on all the popular services and cover the same range of functions.
For example, Microsoft’s OWA app doesn’t handle notes or tasks, and it works only if you use the Office 365 service. TouchDown covers the same bases as Apple’s apps but works only with Exchange servers (which covers most larger companies). And Google has a native iPad app only for Gmail, not for Google Contacts or Google Calendar, and it has no tasks or notes tools.