The Art of Opportunity. Lee Parker

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business design thinking will help you make the most of your customer opportunities.”

– Simon Terry, Chairman, Change Agents Worldwide

      “Practical. Transformative. Actionable. Leaders should equip their staff with this innovative guide. Follow the instructions. Your business will grow.”

– Michael Neil, Former Director, Digital Marketing, Franklin Square Capital Partners

      “The Art of Opportunity brings you the artful innovation approach to helping you discover new growth opportunities that you would expect given the title. The book contains many useful tools including some nice approaches to customer journey mapping and practical tools for workshop leaders. It also does a good job of making design thinking and growth planning accessible for the nonexpert innovator. Keep innovating!”

– Braden Kelley, Cofounder, InnovationExcellence.com, Author, Charting Change and Stoking Your Innovation Bonfire

      “The question of how to effectively develop innovative business models with linkage to strategy innovation has remained unsolved – both in theory and in practice. This is one of the few books that unites the three components of strategy, business model innovations, as well as creativity techniques, by providing useful methods for corporate entrepreneurs.”

– Dr. Daniel Liedtke, COO, Hirslanden Private Hospital Group

      “Sniukas, Lee, and Morasky provide a powerful framework that encourages and empowers readers to apply their own creativity to developing their growth strategy.”

– Robert Shepherd, Chief Development Officer and SVP Development, Design and Openings, Europe, InterContinental Hotels Group

      The Art of Opportunity is filled with new ideas and information, but we couldn't fit everything into the book, so we've added more content, resources, and downloads on our site. Join the conversation, sign-up for updates, and learn more by visiting us at:

       www.theartofopportunity.net

      And as a special offer to The Art of Opportunity readers, we are offering a 50 percent discount on any package at the Business Model Gallery:

       www.businessmodelgallery.com/aoo

      Just enter the coupon code: AAO201650

The Art of OpportunityHow to Build Growth and Ventures ThroughMarc SniukasParker LeeMatt Morasky

      Cover image: Matt Morasky

      Copyright © 2016 by Marc Sniukas, Parker Lee, and Matt Morasky. All rights reserved.

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

      Design: Bryan Zentz, Matt Morasky.

      Illustration: Matt Morasky, Nathan Stang, Guonan, Elisa Gipson, Susanne LeBlanc, Graham Barey.

      No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

      Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

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       Library of Congress Cataloging-in-Publication Data:

      Names: Sniukas, Marc, author. | Lee, Parker, author. | Morasky, Matt, author.

      Title: The art of opportunity: how to build growth and ventures through strategic innovation and visual thinking / by Marc Sniukas, Parker Lee,

      Matt Morasky.

      Description: Hoboken: Wiley, 2016. | Includes index.

      Identifiers: LCCN 2016002292 | ISBN 978-1-119-15158-6 (pbk.) | ISBN 978-1-119-15160-9 (ePDF) | ISBN 978-1-119-15159-3 (ePub)

      Subjects: LCSH: Business planning. | Technological innovations – Management. | Organizational change.

      Classification: LCC HD30.28 .S615 2016 | DDC 658.4/012 – dc23 LC record available at http://lccn.loc.gov/2016002292

      Dedication

       To my wife for being patient with me and encouraging me to persist.

– Marc Sniukas

       To my RFL and my family for unconditional love and support.

       And to Aric, for helping me to fly.

– Parker Lee

       To Bob and Sandy, whose support has never wavered, not once.

– Matt Morasky

      Foreword

      When many of today's leaders joined the workforce, “innovation” was synonymous with research and development or process efficiencies – the hallmarks of traditional competitive advantage. Little did any of us know then, that in our lifetimes an entire occupational discipline would emerge to keep companies “innovative” or continuously inventive. Or that titles like “director of innovation” and “chief innovation officer” or even “chief imagination officer” would decorate corporate organization charts.

      But

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