The Big Dreams Beach Hotel. Michele Gorman

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be twins. They wear their blonde hair blown out pin-straight and their make-up laid on with a trowel. If one tries a double eyeliner flick or a new set of false lashes, the other one does too. They claim to have their own lipsticks, but they’re all in the same shades.

      It’s below the neck where the differences lie, though they wear identical faded black-and-white waitress uniforms. Janey is as athletically slender as Cheryl is plump, though they both hate exercise, which makes me love them all the more.

      ‘Can we have the cake now? I’m starving,’ Janey asks.

      ‘Oh, right, the cake,’ Lill says. ‘With my performance, I nearly forgot.’

      Nobody points out that singing four lines of a trite old song isn’t exactly a sell-out show at Scarborough Spa.

      Lill hoists a plain white cake onto the burnished bar top. I’m surprised she can get it up there with her scrawny arms. ‘We did ask Chef to add some colour to the icing, but he said you wouldn’t go in for that kind of frivolity.’

      Chef means he doesn’t go in for that kind of frivolity. He’s cut from the same military cloth as the Colonel, though Chef’s cloth is ex-Army green.

      ‘Where is Chef? Isn’t he coming in?’ I ask.

      ‘Not when he’s getting ready for service,’ Janey says. ‘It’s fish and chips today.’

      Peter’s eyes light up at the news. ‘With mushy peas?’

      Cheryl nods. ‘And the home-made tartar sauce that you like.’

      ‘Can you believe our luck, Barry?’ He scratches behind his dog’s ear.

      That’s a hypothetical question, though, since Barry was strictly banned from the restaurant after he made off with Chef’s crown roast two Christmases ago. He didn’t get far on his little legs, but dinner was ruined and Chef still holds a grudge.

      Kindly Peter Barker swipes the scant strands of his coal-black hair over his shiny dome. It’s a nervous habit, but necessary because his parting starts about an inch above his left ear.

      His hair colour is probably as artificial as his surname, though he won’t admit to tampering with either one. But really, a dog trainer named Barker? Moreover, a fifty-something dog trainer named Barker with hair that black, when his face is crinklier than a sheet that’s been forgotten in the washing machine?

      We’d give him a lot more stick about it if he wasn’t such a gentle soul. Believe me, we’ve got a lot of opportunity, with him living here at the hotel.

      That’s the arrangement the Colonel has with the council: to house some of the people who need a place to live. They’ve been here for years and even though I’m the manager, I don’t know the exact details of the arrangement. They’re just our friends in residence. I guess they bring in a bit of revenue. Given how few paying guests we get, it might be the Colonel’s only steady income.

      ‘Will you have lunch with us?’ Peter asks me.

      ‘Yes, why not?’ Lill adds. ‘The guests leave this morning, don’t they? It’s been ages since you’ve sat down properly for a meal, and you are celebrating. Three years. Where does the time go?’

      That’s a really good question, though I’ve been trying not to dwell too much on it lately. Otherwise it could get depressing.

      I’m not saying that Scarborough itself is depressing, mind you. At least, I’ve never thought so. But then I was born and raised in a bungalow not a mile from the hotel, with the waterfront penny arcades, casinos, ice-cream shops, chippies and pubs a stone’s throw away. It’s a faded seaside town like many of the old Victorian resorts, but we’re hoping for a revival. With a little vision, we could become the Brighton of the north. I do love the grand old buildings, even if they’ve all seen better days.

      Who hasn’t?

      When I left at eighteen, I assumed I’d never come back, except for holiday visits to my parents. Yet, ten years later, my parents are living exotically in France while I’m back in the bungalow where I grew up.

      See what I mean? Looked at in the wrong way, one could find that sad.

      ‘Rosie can have lunch off today, can’t she?’ Peter calls to the Colonel, who’s come back into the bar.

      ‘Don’t mind if I do,’ he says, refreshing his drink. He’s talking about helping himself to the bar rather than my lunchtime plans. ‘What?’

      ‘Rosie,’ Lill says. ‘She can have lunch with us today, can’t she?’

      ‘Of course, of course,’ he says. ‘The more the merrier, I always say.’

      Actually, he never says that but, as he owns the hotel and is technically my boss, it’s not worth correcting him.

      Given Chef’s refusal to indulge in a little food colouring, it probably won’t surprise you to learn that he’s also a stickler for punctuality. If everyone’s not sitting down for lunch between noon and two o’clock, they won’t get a morsel to eat. Not long after I got the job, I made the mistake of suggesting that we offer room service. Nothing fancy, just a selection of simple cold dishes for guests who arrive outside of Chef’s timetable.

      You’d have thought I wanted him to don feathers and do a fan dance for the guests. He gave me dirty looks for weeks. Now I keep suggestions for the restaurant to a bare minimum.

      Miracle Jones hurtles towards us through the dining room. Imagine the Titanic draped in a colourful dress and you’ll get the idea. ‘Darling baby girl, I’m so sorry I missed de surprise!’ she says in her sing-song Jamaican accent. It’s much stronger than that actually, so I’m translating.

      Miracle is another of the hotel’s long-time residents. She’s also the mother amongst us. Large and regal, her black face catches every smile going and bounces it back at you tenfold. You can hear her throaty laugh all through the hotel.

      ‘I had to be at de church,’ she says, settling her bulk into the chair beside the Colonel and tucking her riotously patterned caftan around her. ‘Today is tea and sympathy day. It’s so sad how those poor souls have got no one.’

      None of us can meet her gaze.

      Unlike Peter and Lill, Miracle lives at the hotel thanks to her three grown children rather than the council. Every month the Colonel can depend on the fee for Miracle’s room and board. That’s more than Miracle can depend on when it comes to her useless offspring. None of us has ever actually laid eyes on them, so whatever they’re so busy doing, it’s not visiting their mother.

      I don’t know how they can do that to such a giving lady. My parents drive me round the bend, but I still see them regularly. Granted, it’s not exactly a hardship when they live in a picturesque village not far from Moulins in France. But the point is that I’d visit even if they lived in a council flat in Skegness.

      Nobody imagined they’d actually leave Scarborough. At first I thought they were joking about moving away from the water. Not only are they away from the water, they found the most landlocked village in France to live in. It is nice to visit for a few days, but then I miss the sea.

      ‘I’ll have to run off straight after

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