Тирания показателей. Джерри Мюллер
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Jonathan Haidt, The Righteous Mind (New York, 2012), p. 34 и далее.
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Об отчете комиссии Спеллингс см.: Fredrik deBoer, Standardized Assessments of College Learning Past and Future (Washington, D.C.: New American Foundation, March 2016).
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Jerry Z. Muller, The Mind and the Market: Capitalism in Modern European Thought (New York, 2002) и курс лекций, прочитанный Джерри Мюллером для Teaching Company: “Thinking about Capitalism”. См. также Robert K. Merton, “The Unanticipated Consequences of Purposive Social Action”, American Sociological Review 1 (December 1936), pp. 894–904; и Merton, “Unanticipated Consequences and Kindred Sociological Ideas: A Personal Gloss”, в книге: Carlo Mongardini and Simonetta Tabboni (eds.), Robert K. Merton and Contemporary Sociology (New Brunswick, N.J., 1998), pp. 295–318; Robert K. Merton and Elinor Barber, The Travels and Adventures of Serendipity (Princeton, 2004).
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Как отмечает Алфи Кон, «как только социальные психологи начинали признавать вред внешних мотиваторов, эта идея исчезала из публикаций в сфере управления». Kohn, Punished by Rewards (New York, 1999), p. 121.
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Термин использован Брюсом Чарлтоном: Bruce G. Charlton, “Audit, Accountability, Quality and All That: The Growth of Managerial Technologies in UK Universities”, в книге: Stephen Prickett and Patricia Erskine-Hill (ed.), Education! Education! Education! Managerial Ethics and the Law of Unintended Consequences (Thorverton, England, 2002).
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Fabrizio Ferraro, Jeffrey Pfeffer, and Robert L. Sutton, “Economics Language and Assumptions: How Theories Can Become Self-Fulfilling”, Academy of Management Review 30, no. 1 (2005), pp. 8–24.
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Tom Peters, “What Gets Measured Gets Done” (1986), http://tompeters.com/columns/what-gets-measured-gets-done/.
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Последней формулировкой я обязан профессору Полу Колльеру.
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Charlton, “Audit, Accountability, Quality and All That”, pp. 18–22.
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В числе полезных попыток обобщить эти отрицательные последствия – статьи Колина Тэлбота: Colin Talbot, “Performance Management”, pp. 491–517 в книге: Ferlie, Laurence E. Lynn, Jr., and Christopher Pollitt (eds.), The Oxford Hand-book of Public Management (New York, 2005), pp. 502–4; и Майкла Пауэра: Michael Power, “The Theory of the Audit Explosion”, pp. 326–44, в той же книге, см. особенно p. 335.
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William Bruce Cameron, Informal Sociology: A Casual Introduction to Sociological Thinking (New York, 1963).
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Bevan and Hood, “What’s Measured Is What Matters”.
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Процитировано в книге: Diane Ravitch, The Death and Life of the Great American School System (New York, 2010), p. 160. См. также: Chris Shore, “Audit Culture and Illiberal Governance: Universities and the Culture of Accountability”, Anthropological Theory 8, no. 3 (2008), pp. 278–99; Mary Strathern (ed.), Audit Cultures: Anthropological Studies in Accountability, Ethics and the Academy (London, 2000).
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Alison Wolf, Does Education Matter? Myths about Education and Economic Growth (London, 2002), p. 246. C. A. E. Goodhart, “Problems of Monetary Management: The UK Experience” (1975), pp. 91–121 in Goodhart, Monetary Theory and Practice (London, 1984).