sandwiches and cream teas. I remember seeing him in his cricket whites once when he changed into them before leaving work, and it was true he looked pretty adorable.
‘Well, obviously Malikov’s wealthy. Loves to take a risk; he supposedly sustained a gunshot wound to his right leg during military service, but there’s speculation about the authenticity of that claim, according to his Wikipedia profile. He’s just returned from his first voyage aboard his yacht, named He Who Dares, complete with Baccarat crystal bar and splash-proof karaoke platform, I might add.’ I pause to catch my breath. ‘Oh, and according to one particularly scathing Wall Street Journal article, he’s desperate to gain recognition and respect here in the UK, apparently. Trying to join just about every private members’ club there is.’
‘Is he? But seriously, karaoke?’ James says, shaking his head. ‘Not sure that’s the way to go.’
‘Apparently his third wife, Natalya, is the karaoke queen, or is she one of his girlfriends? Mmm … I can’t remember now,’ I say. He smiles at me again. Feeling awkward, I busy myself by fiddling with my name badge and straightening my top down. He clears his throat just as we reach our floor and simultaneously my phone vibrates. Without thinking, I grab it from my pocket and answer, not even bothering to look at the screen, just grateful for the perfect timing.
‘Hello?’ I glance at James and pull a sorry face, but as soon as I hear the voice on the other end of the phone, my heart plummets like a bungee jumper from a crane.
‘Hi darling.’ It’s Dad. My head spins. I should have known better than to answer it. I’m usually so careful with withheld numbers. I turn away, desperate to create some privacy. I contemplate hanging up, when thankfully James nods his head towards the Gents loo to indicate a pit stop and disappears inside.
‘I told you not to call me at work,’ I say, in a low voice, feeling my cheeks warming again as I huddle into the corridor wall.
‘I just wanted to know how you are. It’s been such a long time …’ I swallow hard, remembering when I last spoke to him. The strained conversation and the falseness, just because it was his birthday and I felt sorry for him being all alone. But then it’s his own fault, I quickly remind myself.
‘Dad, I’m sorry, but I can’t talk now.’ I snap the phone shut, vowing to be more careful next time it rings.
‘You OK? You look like you’ve seen a ghost,’ James says softly, when he reappears.
‘Oh, yes I’m fine,’ I mutter, doing my best to recover.
‘You know if you don’t feel up to this I can always do the fawning by myself. You work twice as hard as the other sales assistants.’ The way he talks, so kindly, makes tears prick at my eyes. I study the pattern on the carpet and swallow hard before glancing back at him.
‘I’m fine. But thanks for your consideration.’ The shock of Dad’s voice perforating my work day slowly subsides.
‘If you’re sure?’
‘I’m sure,’ I say, managing a weak smile.
‘OK, so we know that Malikov likes his toys then,’ he says in a low voice, thoughtfully bringing us back on topic.
We reach the personal shopping suite and James pushes through the creamy white padded door into the little anteroom that smells of lilies and expensive perfume.
‘OK, you ready for this?’ he whispers while checking his cufflinks. I nod. ‘Great – knew I could count on you,’ he says, enthusiastically, and I smile at his praise.
Inside, and standing by the floor-to-ceiling chiffon-covered window is a sturdy-looking man yelling Russian into a hands-free mobile phone. As we walk towards him he snatches the earpiece away and tosses it towards the three enormous men wedged on a cream leather sofa, all wearing identical black suits. The one on the end performs a sudden pincer movement to successfully catch the earpiece. James dashes over to greet our customer.
‘Mr Malikov, welcome to Carrington’s.’
Ignoring James’s outstretched hand, he commands, ‘Let’s shop,’ in a gravelly voice that has an American-English accent. He’s dressed casually in chinos with a navy blazer over a canary-yellow polo shirt with a ridiculous paisley cravat. He limps towards the enormous overstuffed circular sofa in the centre of the room, slumps down and rests both hands on a carved, tiger-headed cane that has a ruby the size of a plum wedged inside the tiger’s roaring mouth. Lifting his wrist, he squints at a platinum jewelled watch. ‘I have twenty minutes before I leave for the opera. Do you like opera?’ he barks. James and I exchange glances. Twenty minutes! We better get on with it if we’re to stand any chance of securing a big sale and earning some much-needed commission.
‘Well, sailing is my thing,’ James replies, calmly, as though he has all the time in the world. I smile inwardly, knowing how he hates water, preferring his beloved cricket to anything that might involve getting wet.
‘A man after my own heart.’ Malikov hauls himself up, grabs James’s hand up from his side and pumps his arm vigorously. We’re all smiling. So far so good. I feel relaxed. ‘And what, Miss, do you like?’ Malikov says, suddenly and suggestively. He wets his lips before slowly turning a pair of shark-like eyes towards me. I wither under his scrutiny as I rack my brains, searching for a suitable response. It’s as if time has stood still. And then, out of the corner of my eye, I see one of the heavies holding out a glass of champagne. Malikov is distracted. He turns to take the flute and gulps it down in one. The feeling of relief is overwhelming.
‘So how was your maiden voyage aboard He Who Dares?’ I ask, steering the conversation away from me and James’s faux love of the sea. Malikov’s hand is the size of a shovel and with a vice-like grip.
‘I see you’ve done your homework.’ Looking impressed, he nods his head slowly. ‘Kon. You must call me Kon. It’s what the people I like call me.’ His gaze lingers for a moment, sending a chill right through me. His power fills the room, practically overpowering the glorious scent from the three Jo Malone candles flickering on a white lacquered table nearby. Eventually Malikov drops my hand and I feel the blood rushing back into my aching palm as I wonder what the people he doesn’t like get to call him … if anything at all.
‘OK Kon, if you’re sure you don’t mind,’ I smile, and he tilts his glass up towards me like a tick of approval. ‘And how are you settling in to your new home here in England?’ I add, trying to relax and get into the swing of things.
‘It’s adequate,’ he shrugs, waving a hand in the air. ‘A kennel compared to my home in Moscow.’ He juts his head up. ‘There I have a house as big as your Queen Elizabeth’s Buckingham Palace,’ he adds with all the attitude of a movie Mafioso.
‘Oh, how wonderful,’ I simper, being careful not to overdo it, but knowing the fawning process is the most crucial part of the personal shopping experience. Private customers want to feel special and taken care of. And why not? They’re just like any other customer at the end of the day – only with stacks more money, obviously.
‘You must come and see it sometime.’ He fixes his eyes on me again and I glance towards James.
‘Well, I’d have to see what the boss says of course …’ I venture, playing along with his flirtation. He studies me for a moment, as if peeling my clothes off with his eyes. Then he tugs at the side of his jacket, making it flap open momentarily, and I catch a glimpse of a handgun inside
