your best customer?’ Malikov asks suddenly.
‘Mr Malikov, I’m sure you’ll appreciate that it would be totally unprofessional of me to break any customer confidentialities,’ James says smoothly, knowing it’s more than his job’s worth to name any names. The Heff is very particular about discretion. Only a few weeks ago he had a go at one of the boys in Menswear for sniggering in the canteen after catching a glimpse of a well-known MP in one of the changing rooms. Under his rotund belly, the MP was working skimpy leopard-print Speedo-style budgie smugglers while admiring himself doing a pretend dive in the mirror.
Thinking of the gas bill that needs paying urgently, I launch in. ‘I probably shouldn’t tell you this …’ I hesitate, before lowering my voice. James flashes me a warning look but he doesn’t need to worry. ‘One of the Queen’s relatives was a virtual fashion recluse before we kitted him out in the finest menswear, so please be assured you’ll be joining an elite group within British high society,’ I say, amazed at my own nerve.
‘What club does he belong to?’ Malikov interrupts, rudely.
‘Mr Malikov, I’m not sur—’ He cocks his head to one side. ‘Sorry. Kon,’ I correct myself. ‘I’ve said far too much already. But let’s just say he’s definitely back on the society circuit now, according to last week’s …’ I hesitate momentarily and flick my eyes over to the pile of glossy magazines artfully fanned on a coffee table for inspiration. ‘… Hello! magazine,’ I quickly add. Malikov’s eyes widen and he nods his head slowly. ‘And I could always investigate the possibility of a discreet introduction to him … say on the polo field.’ His nodding head speeds up at the prospect of mixing in such elite circles.
‘What did he buy?’ He stares directly at James, who doesn’t flinch. ‘Well, I’m sure you will appreciate that Carrington’s prides itself on offering a very personal serv—’
‘Yes, yes, I know all of that. I’ve done my checks so you can cut the flimflam. What’s the most expensive thing you have?’ he asks, waving a dismissive hand in the air.
‘Well I know you’ve mentioned an interest in jewellery …’ James takes a step towards a glass display cabinet housing Carrington’s fine jewellery collection, before he’s cut off again. Malikov juts his head forward.
‘That’s because I own a platinum mine. Won it on a hand of roulette last month. Uranium too,’ he chortles. Raising a hand, he bats the air around in front of him before continuing, ‘So let’s hope there’s another war somewhere so demand for uranium from the arms manufacturers increases.’ He snorts at his own sick joke, while James and I drag smiles onto our faces.
After showing him each of the bags I brought up earlier and talking him through the quality of craftsmanship, I bide my time as James tells him about the new Spring/Summer collection, prices, styles, and even manages to squeeze in a mention of the Chiavacci bags. A short silence follows.
‘No, that is not acceptable. I can go to any shop and get the same prices, so you will need to do better than that.’ His chubby paw tightens around the tiger’s head. James gives me a look and I’m off again.
‘Kon. Of course you’re absolutely right. Some of the big stores up in London do have the same items for the same price … but I think you’ll find this bag here,’ I pause to retrieve an exquisite £1,950 buttery leather under-shoulder bag from the display stand, ‘is exclusive to Carrington’s. The brand manager told me herself when she last visited.’ I pause for a moment, give the bag a quick stroke with the back of my index finger so as not to mark it, and lean forward slightly, squeezing my boobs together as I hold the bag out to him. I murmur a silent prayer for forgiveness to the women who chained themselves up so we wouldn’t have to resort to this kind of thing. But I can’t help wondering if they had to pay their own gas bills too.
Licking his fleshy lips, Malikov’s eyes flick to my cleavage and I know I’ve got his attention.
‘And, well, I probably shouldn’t tell you this, but Catherine … our very own new royal princess,’ I discreetly cross my fingers to cover the fib I’m about to tell. But needs must and all that. ‘Yes, Kate is the only other person to have this particular handbag. The designer sent it personally as a wedding present, and you know I’m almost certain I spotted it tucked under Kate’s arm when she was on the telly the other day.’ Malikov’s eyes widen. ‘And she was standing next to Her Majesty … the actual Queen!’ I add for good measure, making big eyes and willing my cheeks to stop burning. ‘So, I’m sure we can agree on a super deal especially for you.’ I glance at James, pleased with myself for having mentioned Malikov’s specific requirement.
Behind me, the gentle swing of the wall clock pendulum ticks away the excruciatingly long silence as Malikov ponders on what I’ve just said.
‘No. I don’t think we have a sale here.’ It’s as if somebody has slammed on the emergency brake. My heart skips a beat. This has never happened before. ‘Is that the best you can do for cash?’ He fixes a pair of now sinister-looking eyes on me, and then I get it.
‘Kon, I can understand your hesitation. This is a very expensive bag.’ I swallow hard. ‘With certain … more exclusive customers –’ I rack my brains for a suitable sweetener before deciding to wing it again – ‘we could offer a selection of special promotional gifts.’ Pausing to clear my throat, I spot James in my peripheral vision and he looks panicky. ‘A purse or two to complement your handbag choices. And a selection of fashion jewellery,’ I add, remembering the flashy costume jewellery hidden in the cupboard behind my counter, too garish for our usual customers. The Brazilian jewellery supplier refused to take the items back and, even with the half-price markdown in the Christmas sale, we weren’t able to shift any of it.
Malikov’s monobrow creases. His eyes dart greedily towards James for confirmation, who nods. ‘I’ll just pop downstairs and get you a selection of our best purses and bring the tray with the jewellery collection, if I may.’
When I make it back to the personal shopping suite, Malikov and his entourage aren’t there.
‘What happened? Where’s he gone?’ My heart sinks.
‘I’ve just got back from escorting him to his car.’ James is grinning from ear to ear.
‘But what about these gifts?’ I say, glancing at the stash in my arms.
‘Oh, he said he’d collect them next time.’
‘Next time? I take it you got a sale then?’ I nod hopefully.
‘Damn right,’ he replies.
‘And?’ I prompt, putting the purses and jewellery on the circular sofa before crossing my fingers.
‘A Louis, two Balenciaga and –’ he pauses to pull a face and make quote signs – ‘the exclusive under-shoulder bag that our very own Princess Kate was carrying on the telly.’ James laughs and I grin with excitement. This must be more than we’ve sold in months – it’s almost like the boom days. ‘Oh, and a pair of Union Jack cufflinks,’ James rolls his eyes. ‘And get this …’ James leans into me with a hushed voice, the electricity between us is almost tangible. ‘He was hinting at both Chiavacci Kelly bags. And he wants to be treated like royalty.’ James and I both smirk at the same time.
‘Yes, really sorry about that, it won’t happen again,’ I say, knowing I overstepped the mark.
‘Well, I think we can overlook it this time.
