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For Joanna, Elsa and Zachary
Contents
Dedication
4 THE SEVEN BASIC MEETING TYPES
NEXT STEPS: DON’T LET HARRY MISS SALLY
Copyright
Back in March 2011, at the earliest stages of the book, my editor Nick Canham called a meeting. He wanted to get his colleagues at HarperCollins interested in the book; enrolled, excited. Clearly he did OK, or we wouldn’t be here now. But I was curious. What was it that had brought these hardened publishing professionals to the meeting? Was it the importance of the subject? The irrefutable logic? The exquisite prose style?
I told them I’d bring donuts, said Nick.
That gave us our title. And it gives us our starting point. If the donuts are the most interesting thing about your meetings, this book is for you.
It’s something we often say, but don’t always mean. In this case I really am pleased to meet you, if only by the rather arm’s length medium of this book.
My intention in writing Will There Be Donuts? is to make the world a more interesting place. Or rather that you will. I am just going to help you make it fun.
And we are going to do it one great meeting at a time.
I am guessing this isn’t why you picked up this book. You probably just thought if you could make the meetings you attend less dull, boring, irrelevant and downright irritating, your life would be better. That if you could release a few hours from your working week you could be way more productive. That if the meetings you did have were genuinely helpful, inspiring even, it would be a blessing.
And you’d be right.
My point is that if we and millions of sufferers like us manage that together, we will have done more to improve the world than all those grand-sounding vision statements put together.
When you add it up – and we will – you see that there are billions of hours out there waiting to be reclaimed and turned into value.
I admit it doesn’t seem a particularly glamorous or epic way to change the world. I am reminded of the final series of The West Wing when the old regime is coming to the end and the stalwart chief of staff CJ is being head-hunted by a Bill Gates-alike to become the new head of his humanitarian foundation. He asks her what she would do to make the world a better place. ‘Build highways in Africa,’ she blurts. With roads you can move medicines, boost productivity, increase communications, revolutionise markets. Roads aren’t the glamorous answer the billionaire was expecting, but if CJ really thinks new highways will do the trick, he is willing to back her.
I feel rather the same way about meetings. To us as individuals they are just a feature of our daily work diary. But seen in macro they are how we exchange information, do business, invent the future, make friends, heal rifts. Doing them better is important for our businesses and for our world.
So not glamorous, but a heroic adventure nonetheless. Heroes, remember, are not extraordinary people. They are ordinary people like you and me who occasionally manage to break out of the routine and do extraordinary things.
So will there be donuts? It’s a question being asked in offices, conferences, seminars, pitches and presentations all over the world right now. Here are some others. See if they sound familiar. If you have found yourself asking any of these, you have come to the right place.
Is this meeting EVER going to END?
If you’ve ever been to a Wagner opera you know you can drift off for a nice little nap and when you wake up, nothing seems to have happened. What I call ‘Wagner Meetings’
