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11. Is there a critical path to deliver Internal improvement results?
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12. How and when will the baselines be defined?
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13. Has the Internal improvement work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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14. What is a worst-case scenario for losses?
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15. What is the worst case scenario?
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16. Has a project plan, Gantt chart, or similar been developed/completed?
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17. What are the dynamics of the communication plan?
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18. How will the Internal improvement team and the group measure complete success of Internal improvement?
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19. Is there a Internal improvement management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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20. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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21. How would you define Internal improvement leadership?
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22. What is the scope of Internal improvement?
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23. What is the definition of Internal improvement excellence?
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24. What scope to assess?
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25. Are task requirements clearly defined?
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26. Are different versions of process maps needed to account for the different types of inputs?
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27. Is the team equipped with available and reliable resources?
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28. Will team members perform Internal improvement work when assigned and in a timely fashion?
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29. Are accountability and ownership for Internal improvement clearly defined?
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30. Has/have the customer(s) been identified?
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31. Where can you gather more information?
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32. Has a high-level ‘as is’ process map been completed, verified and validated?
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33. In what way can you redefine the criteria of choice clients have in your category in your favor?
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34. What system do you use for gathering Internal improvement information?
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35. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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36. What critical content must be communicated – who, what, when, where, and how?
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37. What customer feedback methods were used to solicit their input?
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38. How do you gather requirements?
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39. What happens if Internal improvement’s scope changes?
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40. How do you catch Internal improvement definition inconsistencies?
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41. How do you build the right business case?
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42. What are the rough order estimates on cost savings/opportunities that Internal improvement brings?
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43. Who is gathering Internal improvement information?
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44. What is the scope of the Internal improvement work?
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45. The political context: who holds power?
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46. What is out-of-scope initially?
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47. What knowledge or experience is required?
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48. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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49. What is the scope?
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50. Are the Internal improvement requirements testable?
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51. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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52. Has a team charter been developed and communicated?
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53. How was the ‘as is’ process map developed, reviewed, verified and validated?
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54.
