Creating and Updating an Employee Policy Manual: Policies for Your Practice. American Dental Association

      Office Appearance

      For obvious reasons, the cleanliness of the dental office common areas comes second to that of the operatory. However, spaces such as the waiting room and areas of the business office that are visible to patients are often the patient’s first impression of a dental practice, and it is important to make that impression a positive one. Developing a policy that instills a sense of ownership in your staff can be an effective way to encourage employees to take pride in their surroundings and keep the office neat and orderly.

       SAMPLE POLICY #5

      OFFICE APPEARANCE

       All employees have a responsibility to care for the contents and furnishings of the office. Great care and expense have been taken to create a comfortable atmosphere for both patients and staff. The positive contributions of all staff members make a pleasant work environment for everyone. Abuse or neglect of the office or its contents will not be tolerated. Each employee will be responsible for the cleanliness of his or her work area. Feel free to contact the office manager or the dentist with suggestions to improve our office.