Systems Health A Complete Guide - 2020 Edition. Gerardus Blokdyk

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Systems Health A Complete Guide - 2020 Edition - Gerardus Blokdyk

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defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Systems Health Scorecard on the second next page of the Self-Assessment.

      Your completed Systems Health Scorecard will give you a clear presentation of which Systems Health areas need attention.

      Systems Health

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Systems Health

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Systems Health

      Scorecard Example12

      Systems Health

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Systems Health and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Systems Health126

      1.1 Project Charter: Systems Health128

      1.2 Stakeholder Register: Systems Health130

      1.3 Stakeholder Analysis Matrix: Systems Health131

      2.0 Planning Process Group: Systems Health133

      2.1 Project Management Plan: Systems Health136

      2.2 Scope Management Plan: Systems Health138

      2.3 Requirements Management Plan: Systems Health140

      2.4 Requirements Documentation: Systems Health142

      2.5 Requirements Traceability Matrix: Systems Health144

      2.6 Project Scope Statement: Systems Health146

      2.7 Assumption and Constraint Log: Systems Health148

      2.8 Work Breakdown Structure: Systems Health150

      2.9 WBS Dictionary: Systems Health152

      2.10 Schedule Management Plan: Systems Health154

      2.11 Activity List: Systems Health156

      2.12 Activity Attributes: Systems Health158

      2.13 Milestone List: Systems Health160

      2.14 Network Diagram: Systems Health162

      2.15 Activity Resource Requirements: Systems Health164

      2.16 Resource Breakdown Structure: Systems Health165

      2.17 Activity Duration Estimates: Systems Health167

      2.18 Duration Estimating Worksheet: Systems Health169

      2.19 Project Schedule: Systems Health171

      2.20 Cost Management Plan: Systems Health173

      2.21 Activity Cost Estimates: Systems Health175

      2.22 Cost Estimating Worksheet: Systems Health177

      2.23 Cost Baseline: Systems Health179

      2.24 Quality Management Plan: Systems Health181

      2.25 Quality Metrics: Systems Health183

      2.26 Process Improvement Plan: Systems Health185

      2.27 Responsibility Assignment Matrix: Systems Health187

      2.28 Roles and Responsibilities: Systems Health189

      2.29 Human Resource Management Plan: Systems Health191

      2.30 Communications Management Plan: Systems Health193

      2.31 Risk Management Plan: Systems Health195

      2.32 Risk Register: Systems Health197

      2.33 Probability and Impact Assessment: Systems Health199

      2.34 Probability and Impact Matrix: Systems Health201

      2.35 Risk Data Sheet: Systems Health203

      2.36 Procurement Management Plan: Systems Health205

      2.37 Source Selection Criteria: Systems Health207

      2.38 Stakeholder Management Plan: Systems Health209

      2.39 Change Management Plan: Systems Health211

      3.0 Executing Process Group: Systems Health213

      3.1 Team Member Status Report: Systems Health215

      3.2 Change Request:

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