Directory Assistance Service A Complete Guide - 2020 Edition. Gerardus Blokdyk
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53. How will the Directory Assistance Service team and the group measure complete success of Directory Assistance Service?
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54. What is out of scope?
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55. What is out-of-scope initially?
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56. How do you hand over Directory Assistance Service context?
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57. How would you define Directory Assistance Service leadership?
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58. Is the Directory Assistance Service scope complete and appropriately sized?
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59. What are the core elements of the Directory Assistance Service business case?
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60. What scope do you want your strategy to cover?
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61. How do you manage changes in Directory Assistance Service requirements?
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62. What are the dynamics of the communication plan?
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63. How are consistent Directory Assistance Service definitions important?
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64. How have you defined all Directory Assistance Service requirements first?
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65. What is a worst-case scenario for losses?
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66. When is/was the Directory Assistance Service start date?
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67. Is there a critical path to deliver Directory Assistance Service results?
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68. Where can you gather more information?
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69. Is there a Directory Assistance Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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70. Is there a clear Directory Assistance Service case definition?
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71. What is the scope of the Directory Assistance Service work?
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72. How will variation in the actual durations of each activity be dealt with to ensure that the expected Directory Assistance Service results are met?
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73. How do you manage unclear Directory Assistance Service requirements?
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74. Are the Directory Assistance Service requirements complete?
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75. What sources do you use to gather information for a Directory Assistance Service study?
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76. Are approval levels defined for contracts and supplements to contracts?
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77. Are resources adequate for the scope?
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78. Does the scope remain the same?
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79. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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80. Do you have a Directory Assistance Service success story or case study ready to tell and share?
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81. What are the Directory Assistance Service tasks and definitions?
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82. How do you gather Directory Assistance Service requirements?
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83. Is it clearly defined in and to your organization what you do?
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84. If substitutes have been appointed, have they been briefed on the Directory Assistance Service goals and received regular communications as to the progress to date?
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85. Has/have the customer(s) been identified?
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86. What baselines are required to be defined and managed?
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87. What is the scope of the Directory Assistance Service effort?
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88. What are the rough order estimates on cost savings/opportunities that Directory Assistance Service brings?
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89. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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90. Is the Directory Assistance Service scope manageable?
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91. Will team members perform Directory Assistance Service work when assigned and in a timely fashion?
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92. Have all of the relationships been defined properly?
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93. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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94. Has a high-level ‘as is’ process map been completed, verified and validated?
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