my belief,the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Wireless Communications Service Scorecard on the second next page of the Self-Assessment.
Your completed Wireless Communications Service Scorecard will give you a clear presentation of which Wireless Communications Service areas need attention.
Wireless Communications Service
Scorecard Example
Example of how the finalized Scorecard can look like:
Wireless Communications Service
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Wireless Communications Service
Scorecard Example13
Wireless Communications Service
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:92
CRITERION #7: SUSTAIN:104
Wireless Communications Service and Managing Projects, Criteria for Project Managers:130
1.0 Initiating Process Group: Wireless Communications Service131
1.1 Project Charter: Wireless Communications Service133
1.2 Stakeholder Register: Wireless Communications Service135
1.3 Stakeholder Analysis Matrix: Wireless Communications Service136
2.0 Planning Process Group: Wireless Communications Service138
2.1 Project Management Plan: Wireless Communications Service140
2.2 Scope Management Plan: Wireless Communications Service142
2.3 Requirements Management Plan: Wireless Communications Service144
2.4 Requirements Documentation: Wireless Communications Service146
2.5 Requirements Traceability Matrix: Wireless Communications Service148
2.6 Project Scope Statement: Wireless Communications Service150
2.7 Assumption and Constraint Log: Wireless Communications Service152
2.8 Work Breakdown Structure: Wireless Communications Service154
2.9 WBS Dictionary: Wireless Communications Service156
2.10 Schedule Management Plan: Wireless Communications Service159
2.11 Activity List: Wireless Communications Service161
2.12 Activity Attributes: Wireless Communications Service163
2.13 Milestone List: Wireless Communications Service165
2.14 Network Diagram: Wireless Communications Service167
2.15 Activity Resource Requirements: Wireless Communications Service169
2.16 Resource Breakdown Structure: Wireless Communications Service171
2.17 Activity Duration Estimates: Wireless Communications Service173
2.18 Duration Estimating Worksheet: Wireless Communications Service175
2.19 Project Schedule: Wireless Communications Service177
2.20 Cost Management Plan: Wireless Communications Service179
2.21 Activity Cost Estimates: Wireless Communications Service181
2.22 Cost Estimating Worksheet: Wireless Communications Service183
2.23 Cost Baseline: Wireless Communications Service185
2.24 Quality Management Plan: Wireless Communications Service187
2.25 Quality Metrics: Wireless Communications Service189
2.26 Process Improvement Plan: Wireless Communications Service191
2.27 Responsibility Assignment Matrix: Wireless Communications Service193
2.28 Roles and Responsibilities: Wireless Communications Service195
2.29 Human Resource Management Plan: Wireless Communications Service197
2.30 Communications Management Plan: Wireless Communications Service199
2.31 Risk Management Plan: Wireless Communications Service201
2.32 Risk Register: Wireless Communications Service203
2.33 Probability and Impact Assessment: Wireless Communications Service205
2.34 Probability and Impact Matrix:
