Learning Economy A Complete Guide - 2020 Edition. Gerardus Blokdyk

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question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Learning Economy Scorecard on the second next page of the Self-Assessment.

      Your completed Learning Economy Scorecard will give you a clear presentation of which Learning Economy areas need attention.

      Learning Economy

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Learning Economy

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Learning Economy

      Scorecard Example12

      Learning Economy

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:75

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:102

      Learning Economy and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Learning Economy128

      1.1 Project Charter: Learning Economy130

      1.2 Stakeholder Register: Learning Economy132

      1.3 Stakeholder Analysis Matrix: Learning Economy133

      2.0 Planning Process Group: Learning Economy135

      2.1 Project Management Plan: Learning Economy137

      2.2 Scope Management Plan: Learning Economy139

      2.3 Requirements Management Plan: Learning Economy141

      2.4 Requirements Documentation: Learning Economy143

      2.5 Requirements Traceability Matrix: Learning Economy145

      2.6 Project Scope Statement: Learning Economy147

      2.7 Assumption and Constraint Log: Learning Economy149

      2.8 Work Breakdown Structure: Learning Economy151

      2.9 WBS Dictionary: Learning Economy153

      2.10 Schedule Management Plan: Learning Economy156

      2.11 Activity List: Learning Economy158

      2.12 Activity Attributes: Learning Economy160

      2.13 Milestone List: Learning Economy162

      2.14 Network Diagram: Learning Economy164

      2.15 Activity Resource Requirements: Learning Economy166

      2.16 Resource Breakdown Structure: Learning Economy168

      2.17 Activity Duration Estimates: Learning Economy170

      2.18 Duration Estimating Worksheet: Learning Economy172

      2.19 Project Schedule: Learning Economy174

      2.20 Cost Management Plan: Learning Economy176

      2.21 Activity Cost Estimates: Learning Economy178

      2.22 Cost Estimating Worksheet: Learning Economy180

      2.23 Cost Baseline: Learning Economy182

      2.24 Quality Management Plan: Learning Economy184

      2.25 Quality Metrics: Learning Economy186

      2.26 Process Improvement Plan: Learning Economy188

      2.27 Responsibility Assignment Matrix: Learning Economy190

      2.28 Roles and Responsibilities: Learning Economy192

      2.29 Human Resource Management Plan: Learning Economy194

      2.30 Communications Management Plan: Learning Economy196

      2.31 Risk Management Plan: Learning Economy198

      2.32 Risk Register: Learning Economy200

      2.33 Probability and Impact Assessment: Learning Economy202

      2.34 Probability and Impact Matrix: Learning Economy204

      2.35 Risk Data Sheet: Learning Economy206

      2.36 Procurement Management Plan: Learning Economy208

      2.37 Source Selection Criteria: Learning Economy210

      2.38 Stakeholder Management Plan: Learning Economy212

      2.39 Change Management Plan: Learning Economy214

      3.0 Executing Process Group: Learning Economy216

      3.1 Team

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