are the Business process network improvement team members, including Management Leads and Coaches?
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97. What is the context?
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98. Is it clearly defined in and to your organization what you do?
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99. What is out of scope?
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100. Where can you gather more information?
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101. How will variation in the actual durations of each activity be dealt with to ensure that the expected Business process network results are met?
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102. Has the direction changed at all during the course of Business process network? If so, when did it change and why?
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103. What knowledge or experience is required?
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104. Are the Business process network requirements complete?
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105. Are different versions of process maps needed to account for the different types of inputs?
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106. What was the context?
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107. Has a high-level ‘as is’ process map been completed, verified and validated?
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108. When is the estimated completion date?
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109. What is the scope of the Business process network effort?
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110. What defines best in class?
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111. Is scope creep really all bad news?
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112. How would you define Business process network leadership?
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113. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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114. How do you build the right business case?
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115. What is the scope of Business process network?
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116. How will the Business process network team and the group measure complete success of Business process network?
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117. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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118. How do you gather Business process network requirements?
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119. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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120. Do you all define Business process network in the same way?
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121. What information do you gather?
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122. Who is gathering information?
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123. What are the core elements of the Business process network business case?
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124. How do you manage unclear Business process network requirements?
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125. How are consistent Business process network definitions important?
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126. What Business process network requirements should be gathered?
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127. What are the requirements for audit information?
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128. What customer feedback methods were used to solicit their input?
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129. What is the scope of the Business process network work?
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130. What would be the goal or target for a Business process network’s improvement team?
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131. Are required metrics defined, what are they?
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132. Is the work to date meeting requirements?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Business process network Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Who should receive measurement reports?
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2. At what cost?
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3. How do you measure efficient delivery
